The Roots and Resolution Strategies of Cross-cultural Doctor-patient Conflicts:A Case Analysis Based on The Spirit Catches You and You Fall Down
The clinical encounter story of Li Ya,a Hmong American girl in The Spirit Catches You and You Fall Down,represents one of the most serious doctor-patient conflicts at the Mercy Merced Medical Center in California.It is a microcosm of cross-cultural medical conflicts in the era of globalization.Addressing such conflicts is crucial for promoting global public health cooperation and building a community of common health for mankind.The source of the conflicts is traced back to multiple contradictions between science and humanity,East and West,doctors and patients.Thus doctors,hospital and the whole society should work together to solve doctor-patient conflicts in cross-cultural clinical encounter.Doctors should enhance cultural sensitivity,cultivate cross-cultural competence,learn to recognize and respect patients'culture.Society should foster an equal cultural environment and promote cross-cultural medical cooperation.Hospitals need to improve systems,develop supportive measures,and continuously innovate and optimize service models.
cross-cultural clinical encountersdoctor-patient conflictThe Spirit Catches You and You Fall DownHmong American