Research on influencing factors and optimization strategies of public hos-pital outpatient emergency linkage based on SFIC theory
Objective To explore the influencing factors of outpatient emergency linkage in public hospitals,and to provide reference for improving the effect of outpatient emergency linkage and promoting the smooth operation of outpatient.Methods Based on SFIC theory,the questionnaire of influencing factors of public hospital outpatient emergency linkage was constructed.Questionnaires were distributed to 25 selected experts from March to April 2023;finally,decision making trial and evaluation laboratory method was used to analyze the questionnaire data to explore the im-pact degree,affected degree,center degree and cause degree of the factors affecting the emergency linkage.Results This study combined theoretical model and literature analysis to build an index evaluation system with 21 factors in five dimensions,and identified ten key factors,including hospi-tal environment,organizational structure,command and leadership,operability,normative comprehensiveness,cooperation basis,communication channels,trust building,active input,and risk sharing.Conclusion The effect of public hospital outpatient emergency linkage can be improved by consolidating the initial conditions of linkage,strengthening the construction of emergency system and improving the leadership and command ability.
Public hospitalsOutpatientEmergency linkageSFIC theory
万方数据
维普
