Chain mediation role of professional identity and job engagement between organisational support and job satisfaction in medical social workers
Objective To explore the chain mediation role of professional identity and job engagement between organisational support and job satisfaction in medical social workers,and to provide a basis for formulating and improving intervention measures for medical social workers'job satisfaction.Methods A survey of 231 all full-time medical social workers in 167 public hospitals affiliated with Inner Mongolia Hospital Association was conducted from October to November 2023.An online questionnaire was used to collect information about medical social workers in general data,the sense of organizational support scale,the professional identity scale,the job engagement scale,and the job satisfaction scale;Pearson correlation analysis and Bootstrap method were used for mediation effect validation.Results A total of 231 questionnaires were sent out in this study,and 227 valid questionnaires were obtained,and the effective response rate was 98.27%.Organizational support,professional identity,job engagement,and job satisfaction scores of medical social workers were(5.23±1.26),(5.02±1.48),(5.46±1.18),(5.39±1.25)points respectively.There were statistically significant differences in organizational support,job engagement,and job satisfaction scores among different genders(P<0.05);there were significant differences in job satisfaction scores among different age groups(P<0.05);and there were statistically significant differences in organizational support and job engagement scores among different educational backgrounds(P<0.05).Organisational support was positively correlated with professional identity,job engagement,and job satisfaction(r>0,P<0.01),professional identity was positively correlated with job engagement and job satisfaction(r>0,P<0.01),job engagement was positively correlated with job satisfaction(r>0,P<0.01).Professional identity and job engagement had a chain mediation effect between organisational support and job satisfaction,accounting for 13.34%of the overall effect.Conclusion Professional identity and job engagement have a chain mediation effect between organisational support and job satisfaction in medical social workers.
Organisational supportProfessional identityJob engagementJob satisfactionMedical social workers