医院管理论坛2024,Vol.41Issue(6) :94-96,72.DOI:10.3969/j.issn.1671-9069.2024.06.024

基于用户体验的手术进程小程序应用及效果分析

Application and Effect Analysis of Surgical Process Applet Based on User Experience

杨伟英 方芳 李阳辉 陈兆军 王晓
医院管理论坛2024,Vol.41Issue(6) :94-96,72.DOI:10.3969/j.issn.1671-9069.2024.06.024

基于用户体验的手术进程小程序应用及效果分析

Application and Effect Analysis of Surgical Process Applet Based on User Experience

杨伟英 1方芳 1李阳辉 1陈兆军 1王晓1
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作者信息

  • 1. 浙江省台州医院
  • 折叠

摘要

目的 设计开发手术进程小程序,为手术患者家属提供患者手术状态信息,实现患者家属及时了解患者手术进程.方法 基于用户体验,对患者及家属手术需求进行调查,通过跨部门团队协作,在分析患者及家属需求基础上,设计研发手术进程小程序系统.结果 实现患者手术进程信息共享,视频连线成功率上升为 89.52%,患者家属满意度达到 95.50%.结论 手术进程小程序的应用能实现患者手术进程信息共享,患者家属的手术等候体验改善,同时有利于缩短术后患者转运时间和提高工作效率.

Abstract

Objective To design and development of the surgical process applet to provide surgery patients'family members with status information of patient's surgery.Family members could be informed patient operation process in a timely manner.Methods Based on user experience,questionnaire survey was conducted on the surgical needs of patients and their families,and through cross-departmental teamwork,a small applet for the surgical process based on the analysis of the needs of patients and their families was designed and developed.Results Information sharing on patients'surgical process was realized,and the success rate of video link increased to 89.52%,with patient family satisfaction reaching to 95.50%.Conclusion The application of the surgical process applet can realize information sharing about the patient's surgical process and improve the surgical waiting experience of patients'family members.At the same time,it is conducive to shortening postoperative patient transfer time and improving work efficiency.

关键词

手术患者/手术进程/信息共享/微信小程序

Key words

Surgery patient/Surgical process/Information sharing/Wechat applet

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出版年

2024
医院管理论坛
北京大学

医院管理论坛

影响因子:0.807
ISSN:1671-9069
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