首页|PDCA循环管理对门诊药房的药品养护及其质量管理的效果观察

PDCA循环管理对门诊药房的药品养护及其质量管理的效果观察

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目的 观察PDCA循环管理对门诊药房的药品养护及其质量管理的效果。方法 抽取医院门诊药房 2019 年 1 月~2021 年 12月PDCA循环管理实施前的资料和 2022 年 1 月~2023 年 12 月PDCA循环管理实施后的资料进行分析,并比较两个时间段的药品养护情况、药房管理质量和药品应用情况。结果 PDCA循环管理实施后的药品养护知识掌握率为 90。51%、药品储存条件掌握率为 94。62%、储存光线达标率为 97。18%、储存温度达标率为 97。95%、卫生规范达标率 95。38%,均高于实施前(P<0。05)。实施后,药房管理质量评分高于实施前(P<0。05)。实施后,药品应用情况的调配核方时间、缺药次数均优于实施前,实施后的发药差错率(2。86%)和药品批号管理失误率(2。29%)均低于实施前,差异有统计学意义(P<0。05)。结论 采用PDCA循环管理可以对门诊药房的药品养护及其质量管理进行有效的提升,可以保障患者的用药安全,改善药品不合理的情况。
Observation on the effect of PDCA cycle management on drug maintenance and quality management in outpatient pharmacy
Objective To observe the effect of PDCA cycle management on drug maintenance and quality management in outpatient pharmacies.Methods The data before the implementation of PDCA cycle management in outpatient pharmacy of a hospital from January 2019 to December 2021 and after the implementation of PDCA cycle management from January 2022 to December 2023 were extracted for analyzed,and the drug maintenance,pharmacy management quality and drug application in the two periods were compared.Results After the implementation of PDCA cycle management,the mastery rate of drug maintenance knowledge was 90.51%,the mastery rate of drug storage conditions was 94.62%,the compliance rate of storage light was 97.18%,the compliance rate of storage temperature was 97.95%,and the compliance rate of hygiene standards was 95.38%,the indexes were all higher than those before the implementation(P<0.05).The score of pharmacy management quality after implementation was higher than that before implementation(P<0.05).After the implementation of PDCA cycle management,the time of dispensing and checking prescription and the number of drug shortage were better than those before the implementation.The drug dispensing error rate(2.86%)and batch number management error rate(2.29%)after the implementation of PDCA cycle management were lower than those before the implementation,and the difference was significant(P<0.05).Conclusion PDCA cycle management can effectively improve the drug maintenance and quality management in outpatient pharmacies,ensure the drug safety of patients,and improve the irrational situation of drugs.

PDCA cycle managementOutpatient pharmacyDrug maintenanceQuality control

滕彦琴、苏明望

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兰州市七里河区人民医院药械科,兰州 730000

兰州市第二人民医院,兰州 730000

PDCA循环管理 门诊药房 药品养护 质量管理

2024

中国处方药
南方医药经济研究所

中国处方药

影响因子:0.649
ISSN:1671-945X
年,卷(期):2024.22(7)