The application of FOCUS-PDCA cycle in reducing the delivery error rate of rail logistics trolley in inpatient pharmacy
Objective To explore the application effect of FOCUS-PDCA cycle in reducing the error rate of drug delivery by rail logistics carts in inpatient pharmacies,and to provide reference for the management of drug delivery by rail logistics carts in medical institutions.Methods FOCUS-PDCA cycle management was used to continuously improve the quality of drug delivery management of rail logistics carts in a hospital.The drug delivery situation of rail logistics in an inpatient pharmacy of a hospital from October 2021 to September 2022(before the intervention of FOCUS-PDCA cycle method)was selected as the control group.From October 2022 to September 2023(after the implementation of the FOCUS-PDCA cycle intervention),the drug delivery situation of an inpatient pharmacy in a hospital was selected as the experimental group,and the drug delivery error rate of the two groups was compared.Results With the help of information construction,optimizing work flow,optimizing drug distribution,strengthening personnel training and assessment and other measures,the annual average drug delivery error rate of rail logistics cars dropped from 0.034%to 0.010%,and the difference was statistically significant(P<0.05).Conclusion PDCA cycle management can effectively reduce the error rate of drug delivery by rail logistics carts,improve the accuracy of drug delivery,ensure patient medication safety,and improve clinical service satisfaction,which is worth promoting.