合肥市3 418例慢性病患者对"互联网+护理服务"认知及需求现况
Cognition and demand for"internet+nursing services"among 3 418 chronic disease patients in Hefei
韩美玲 1卜凡莉 2李志菊 3徐淑华1
作者信息
- 1. 合肥京东方医院护理部,安徽 合肥 230011
- 2. 合肥京东方医院综合外科,安徽 合肥 230011
- 3. 安徽省护理学会,安徽 合肥 230061
- 折叠
摘要
目的 了解合肥市慢性病患者对"互联网+护理服务"认知及需求现况,分析其影响因素,为更好开展"互联网+护理服务"提供参考依据.方法 2022年9至12月采用自行设计的问卷,对合肥市3 418例慢性病患者进行"互联网+护理服务"认知与需求现状调查.结果 83.76％的合肥市慢性病患者对"互联网+护理服务"模式持支持及以上态度,但知晓率仅为28.17％;80.39％的慢性病患者愿意使用"互联网+护理服务"作为疾病的长期护理服务;对"互联网+护理服务"服务需求的内容主要为健康促进与慢病个案管理(56.59％)、中医护理适宜技术(50.98％)、母婴护理指导(43.41％);在费用方面,78.53％的慢性病患者希望按服务项目收费,56.58％的慢性病患者认为单次服务费用在200元及以下较合理且能接受.结论 合肥市慢性病患者对"互联网+护理服务"使用意愿较高,但对"互联网+护理服务"知晓率较低,卫生主管部门及医疗机构应加大"互联网+护理服务"开展,并加强"互联网+护理服务"的高质量标准化管理,为慢性病患者提供优质的"互联网+护理服务".
Abstract
Objective To understand the cognition and demand for"internet+nursing services"among chronic disease patients in Hefei,and to analyze the influencing factors,providing a reference for better implementation of"internet+nursing services."Methods From September to December 2022,a self-designed questionnaire was used to survey 3418 chronic disease patients in Hefei regarding their cognition and demand for"internet+nursing services".Results A total of 83.76％of chronic disease patients in Hefei supported the"internet+nursing services"model,but the awareness rate was only 28.17％.Moreover,80.39％of chronic disease patients expressed willingness to use"internet+nursing services"for long-term disease care.The main content of demand for"internet+nursing services"included health promotion and chronic disease case management(56.59％),appropriate traditional Chinese medicine nursing techniques(50.98％),and maternal and infant care guidance(43.41％).Regarding costs,78.53％of chronic disease patients preferred a fee-for-service model,and 56.58％found that a service fee of 200 yuan or less per session was reasonable and acceptable.Conclusion Chronic disease patients in Hefei have a high willingness to use"internet+nursing services",but their awareness of these services is low.Health authorities and medical institutions should promote the implementation of"internet+nursing services"and enhance the high-quality standardized management of these services to provide quality"internet+nursing services"for chronic disease patients.
关键词
互联网+/护理服务/慢性病/认知/需求Key words
Internet+/Nursing service/Chronic diseases/Cognition/Demand引用本文复制引用
出版年
2024
NETL
NSTL
万方数据