The Evaluation of Digital Government Effectiveness:A literature Review
All levels of government in our country are accelerating the construction of digital government,and the effectiveness of its construction needs to be measured,evaluated,and improved.The literature on measuring and evaluating the effectiveness of digital government construction is growing day by day.This article reviews the literature about digital government evaluation,and specifically examines how to evaluate digital government effectiveness,how digital governments affects various stakeholders,and how to diagnose and improve digital government effectiveness evaluation.This article reviews and criticizes relevant literature,and proposes future research directions worth paying attention to in this field.We believe that future research should focus on typical areas of measuring and evaluating the effectiveness of digital government construction,clarify the formation mechanism of the effectiveness of digital government construction,study the"obstacles"that hinder the effectiveness of digital government construction,and propose paths and strategies for optimizing the effectiveness of digital government construction.
digital governmenteffectivenessperformance measurement and evaluation
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