首页|社区支持农业模式下绿色互动对消费者价值共创行为的影响

社区支持农业模式下绿色互动对消费者价值共创行为的影响

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引导消费者参与价值共创有助于促进社区支持农业高质量发展,推动农业现代化转型升级.基于双系统理论,探讨两种不同形式的绿色互动对消费者价值共创行为的影响,以及数字信任与绿色信任的并行中介作用和社区氛围的调节效应.采用偏最小二乘结构方程模型(PLS-SEM)对收集的472份有效调查数据进行分析.研究发现:绿色情感互动和绿色信息互动正向促进消费者价值共创行为,且前者的作用更显著,表明绿色情感互动通过触发消费者对社区支持农业绿色生产理念的价值共振,对消费者价值共创行为的正向作用更大;数字信任和绿色信任在其中起并行中介作用,即绿色情感互动与绿色信息互动通过数字信任和绿色信任两条并行的心理机制路径间接影响消费者价值共创行为.值得关注的是,社区氛围不仅削弱数字信任与消费者价值共创行为间的关系,还会弱化绿色情感互动与绿色信息互动通过数字信任和绿色信任影响消费者价值共创行为的间接效应,较强的社区氛围或许引发信息超载和虚假舆论等负面影响,导致绿色互动通过消费者信任对价值共创行为的间接影响减弱.鉴于此,为更好促进消费者价值共创行为,社区支持农业实践者应为消费者打造沉浸式交互场景,强化成员间绿色价值情感纽带;开发可视化溯源系统,筑牢消费者对社区支持农业的数字信任与绿色信任基础;畅通多元化交流渠道,营造理性自由社区氛围.研究结论从理论上厘清绿色互动如何促进消费者价值共创行为,从实践上为优化社区支持农业经营策略,推进农业农村现代化提供有益借鉴.
Impact of Green Interaction on Consumers'Value Co-creation Behavior in Community Supported Agriculture Pattern
Guiding consumers to participate in value co-creation can help promote high-quality development of community supported agriculture and the transformation and upgrading of agricultural modernization.Based on dual system theory,the authors explore the effects of two different forms of green interaction on consumers'value co-creation behavior,as well as the parallel mediating roles of digital trust and green trust and the moderating effect of community atmosphere.Partial Least Squares Structural Equation Modeling(PLS-SEM)is used to analyze the collected 472 valid survey data.It is found that:green emotional interaction and green informational interaction positively promote consumers'value co-creation behavior,and the former's role is more significant,indicating that green emotional interaction has a greater positive effect on consumers'value co-creation behavior by triggering consumers'value resonance towards the concept of community support for green production in agriculture;and digital trust and green trust play parallel mediating roles,i.e.,green emotional interaction and green informational interaction indirectly affect consumers'value co-creation behavior through the two parallel psychological mechanism paths of digital trust and green trust.It is noteworthy that community atmosphere not only weakens the relationship between digital trust and consumers'value co-creation behavior,but also weakens the indirect effect of green emotional interaction and green informational interaction on consumers'value co-creation behavior through digital trust and green trust,and a stronger community atmosphere may trigger negative impacts,such as information overload and false opinions,leading to the indirect effect of green interaction on value co-creation behavior through consumers'trust is weakened.In view of this,in order to better promote consumers'value co-creation behavior,practitioners of community supported agriculture should create immersive interaction scenarios for consumers to strengthen the emotional bond of green value among members,develop a visualized traceability system to build the foundation of consumers'digital and green trust,and smooth diversified communication channels to create a rational and free community atmosphere.The findings of the study theoretically clarify how green interaction promotes consumers'value co-creation behavior,and practically provide useful reference for optimizing the management strategy of community supported agriculture and promoting the modernization of agriculture and rural areas.

green interactiontrustvalue co-creation behaviorcommunity atmospherecommunity supported agriculture

张蓓、黄薏翰、朱吉婵

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华南农业大学经济管理学院,广东 广州 510642

广东省哲学社会科学重点实验室——乡村振兴实验室,广东 广州 510642

广东省哲学社会科学重点实验室——农业农村政策与改革创新实验室,广东 广州 510642

绿色互动 信任 价值共创行为 社区氛围 社区支持农业

2025

中国流通经济
北京物资学院

中国流通经济

北大核心
影响因子:1.607
ISSN:1007-8266
年,卷(期):2025.39(1)