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特色农产品的消费者弱重购意愿博弈分析

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"元宇宙元年"伊始,消费者生活方式随之改变,数字化背景下特色农产品营销平台以电商平台的线上营销为主,伴随特色农产品线上消费市场质量安全事故频发,信息不对称下如何提高消费者的重购率值得探讨.本研究的目的是为提高消费者重购特色农产品提出建议,提高消费者重购率.通过博弈分析消费者重购行为,本研究发现消费者存在重购意愿低的现象.消费者购买行为受心理契约影响,基于交易型心理契约、关系型心理契约和团队成员心理契约分析,消费者弱重构意愿的根源在于电商平台履约收益过低、电商平台履约成本过高、实际弱重购意愿过低.基于此,本研究提出以下建议:一是细分特色农产品市场,创新营销模式;二是构建多元主体协同参与共治监督管理平台;三是提升消费者满意度.
Game Analysis of Consumers'Weak Repurchase Intention of Characteristic Agricultural Products
At the beginning of the first year of the meta-universe,consumers'lifestyles changed.Under the digital background,the marketing platform of featured agricultural products is mainly the online marketing of e-commerce platform.With the frequent occurrence of quality and safety accidents in the online consumption market of characteristic agricultural products,it is worth discussing how to improve the repurchase rate of consumers under the asymmetric information.Therefore,the purpose of this study is to put forward suggestions for improving consumers'repurchase of characteristic agricultural products,hoping to increase consumers'repurchase rate.This paper analyzed consumers'repurchase behavior through game theory,and obtained that consumers have low repurchase intention.Consumer's purchase behavior is influenced by psychological contract.Based on the analysis of transactional psychological contract,relational psychological contract and team members'psychological contract,this paper concluded that the root causes of consumers'weak willingness to rebuild including low performance income of e-commerce platform,high performance cost of e-commerce platform and low actual weak repurchase intention.Therefore,suggestions were put forward from subdividing the characteristic agricultural products market and innovating the marketing model,building a supervision and management platform for multi-subject collaborative participation,and improving consumer satisfaction.

e-commerce platformdistinctive agricultural productsrepurchase intentiongame playingpsychological contract

卢铁、谢云、代三妹

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长江大学经济与管理学院 湖北荆州 434023

长江大学文理学院 湖北荆州 434023

电商平台 特色农产品 重购意愿 博弈 心理契约

湖北省教育厅项目

22Y046

2024

农业展望
中国农业科学院农业信息研究所

农业展望

影响因子:0.713
ISSN:1673-3908
年,卷(期):2024.20(2)
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