中国软科学2024,Issue(11) :67-76.

社会规范导向与政策工具类型:数字技术赋能社会行为引导的机制解释

Social norms and policy instruments:Mechanisms of shaping social behavior in digital governance

张勤 汝鹏 秦晓阳 苏竣
中国软科学2024,Issue(11) :67-76.

社会规范导向与政策工具类型:数字技术赋能社会行为引导的机制解释

Social norms and policy instruments:Mechanisms of shaping social behavior in digital governance

张勤 1汝鹏 1秦晓阳 1苏竣1
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作者信息

  • 1. 清华大学公共管理学院,北京 100084
  • 折叠

摘要

智能社会下,如何借助数字技术有效引导个体的良好社会行为,成为优化社会治理的重要理论命题.数字身份码被广泛应用于规范社会行为,其本质是数字化表征治理对象的社会规范合规行为,进而叠加政策工具,实现社会行为引导的过程.社会规范导向和政策工具类型的适配情况对码治理成效产生影响.通过苏州、嵊州、缙云、温州四地案例研究发现,价值导向规范适配于倡导型政策,遵从导向规范适配于强制型政策.规范导向与政策工具未能适配,则数字技术并不能提升原先治理成效,甚至可能面临治理失效;两者适配良好,则可"锦上添花"提升治理效能.

Abstract

The effective application of digital technologies to guide individual social behavior has been a critical practical and theoretical issue in intelligent society governance. Digital identity codes ( DICs),widely employed to regulate social behavior,function by digitally representing compliance with social norms and applying corresponding policy instruments. The effectiveness of DIC governance hinges on the alignment between social norm orientation and policy instruments. A case study of four local DIC practice reveals that value-oriented norms align with advocacy and incentive tools,while compliance-oriented norms align with coercive tools. When policy instruments and norm orientation are misaligned,digital technologies may not enhance but even hinder governance effectiveness. Conversely,proper alignment can significantly improve governance efficiency.

关键词

数字治理/社会规范/政策工具/社会行为/数字身份码

Key words

digital governance/social norm/policy instruments/social behavior/digital identity code

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出版年

2024
中国软科学
中国软科学研究会

中国软科学

CSTPCDCSSCICSCDCHSSCD北大核心
影响因子:2.793
ISSN:1002-9753
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