首页|企业数字技术要求与员工创新行为:悖论理论视角下员工学习张力的中介作用和领导同理心的调节作用

企业数字技术要求与员工创新行为:悖论理论视角下员工学习张力的中介作用和领导同理心的调节作用

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企业数字化转型在重塑企业价值活动、提升企业绩效的同时,也深刻影响着员工的创新行为.本文基于悖论理论,围绕应用数字技术对员工工作特征和要求的改变,从学习张力变化的视角探讨了数字技术要求对员工创新行为的作用机理.基于对418名经历过数字化转型的企业员工的多时点问卷数据分析,研究结果发现:数字技术要求不仅直接影响员工创新行为,还会通过学习张力间接影响其创新行为.领导同理心既强化了数字技术要求和员工创新行为的正向关系,也增强了学习张力和员工创新行为之间的关系,同时被调节的中介模型得到验证.本研究的结论有助于加深对数字技术要求和创新行为之间的作用机制和边界条件的理解,为从员工学习的视角探讨数字化变革背景下的员工管理问题提供了新的讨论空间,并进一步拓展了学习悖论理论的应用领域.
The Influence of Digital Technology Induced Job Requirements on Employee Innovative Behavior:A Study Based on Paradox Theory
Digital transformation not only reshapes enterprise value creation activities,improves enterprise performance,but also profoundly affects employees'innovative behavior.Based on Paradox Theory,this paper aims to explore how adopting digital technology induces changes in job characteristics and requirements(hereafter referred as digital technology requirements),and in turn impacts an employee's innovative behavior through learning tension.Based on the multi-time survey data collected from 418 Chinese employees who have been through digital transformation,the results show that digital technology requirements affect employee innovative behavior through learning tension.Further,leader's empathy not only strengthens the positive effects of digital technology requirements on employee innovative behavior,but also enhances the positive association between learning tension and innovative behavior.The integrated moderated mediation model is also validated.In conclusion,this study deepens the understanding of the mechanism and boundary conditions between digital technology requirements and employee innovative behavior.It expands the realm for exploring employee management issues in the context of digital transformation from the perspective of employee learning,and further enriches and deepens the application scope of learning paradox theory.

Digital Technology Induced Job RequirementsLearning TensionInnovative BehaviorParadox TheoryLeader Empathy

傅飞强、查文慧、周琦玮

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北京化工大学经济管理学院,北京 100029

中国海洋大学管理学院,青岛 266100

中国海洋大学创新创业研究中心,青岛 266100

数字技术要求 学习张力 创新行为 悖论理论 领导同理心

国家自然科学基金教育部人文社会科学研究项目山东省"泰山学者"建设工程专项

7220201221YJC630178tsqn202312098

2024

中国人力资源开发
中国人力资源开发研究会

中国人力资源开发

CSTPCDCHSSCD北大核心
影响因子:0.591
ISSN:1004-4124
年,卷(期):2024.41(3)
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