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身居高位者为何知而不言?基于模糊集定性比较分析方法

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知识传承对于维护组织的连续性和创新至关重要.然而,上级的知识隐藏行为会对组织的知识整合和团队协作产生不利影响.尽管知识隐藏的负面后果已在学术界得到广泛讨论,但对上级知识隐藏行为的成因及其背后的机制尚缺乏深入理解.本研究聚焦于上级知识隐藏行为,探讨了这一消极行为在组织内部的诱发因素.以往研究主要关注知识隐藏所带来的不利后果,而对上级知识隐藏行为的诱发机制研究尚显有限.基于资源保存理论,本文运用模糊集定性比较分析方法,对30家互联网企业的领导团队进行了深入调查.研究发现:高知识隐藏组态中,上级因顾及个人面子、人际关系、地位安全、团队氛围以及对下级行为的考量,倾向于保留关键知识.相反,在非高知识隐藏的组态中,上下级的知识交流呈现出更高的开放性和透明度,上级更专注于团队绩效的提升和组织目标的实现而减少知识隐藏.本研究旨在为管理者提供策略性指导,以降低组织内负面管理行为的发生,同时促进员工的个人发展和提升组织的整体绩效.
Why Do Those in High Positions Know But Not Speak?-Based on the Fuzzy Set Qualitative Comparative Analysis Method
This study focuses on the knowledge concealment behavior of superiors,and explores the impact of this negative emotional behavior on knowledge flow,knowledge sharing,and interpersonal interaction between superiors and subordinates within an organization.Previous research has primarily focused on the negative consequences resulting from knowledge hiding,while the exploration of the mechanisms that trigger superior's knowledge hiding behavior remains limited.Based on the resource conservation theory,this article uses fuzzy set qualitative comparative analysis to analyze the configurations of superiors'knowledge hiding behavior.After surveying the leadership teams of 30 internet companies,multiple paths leading to high(non-high)knowledge hiding by superiors were identified.The research results show that in the high knowledge hiding configuration,superiors choose to retain their knowledge due to considerations of face,personal connections,status threats,team atmosphere,and attention to subordinates'behavior;in the non-high knowledge hiding configuration,knowledge exchange between superiors and subordinates is more open and transparent,knowledge sharing and interaction are encouraged,and superiors pay more attention to team performance and the achievement of organizational goals,reducing their own knowledge hiding.This study hopes to provide help and practical insights for managers to reduce negative management behaviors in the enterprise,improve employee personal growth,and promote organizational performance.

Knowledge HidingSupervisory RelationshipFace and Giving FavorsConfigurational Analysis

薛晋洁、赵佳丽、龚晓双

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西安外国语大学商学院,西安 710128

知识隐藏 上下级关系 面子和人情 组态分析

国家自然科学基金陕西省自然科学基础研究计划陕西省教育厅科研项目陕西省创新能力支撑计划

719721552023-JC-QN-079822JP07221JP1022023-CX-RKX-089

2024

中国人力资源开发
中国人力资源开发研究会

中国人力资源开发

CSTPCDCHSSCD北大核心
影响因子:0.591
ISSN:1004-4124
年,卷(期):2024.41(6)
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