首页|增益还是损耗?电子绩效监控对员工创新行为的"双刃剑"效应

增益还是损耗?电子绩效监控对员工创新行为的"双刃剑"效应

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电子绩效监控作为一种数字化监管手段,在提升企业管理效率的同时,也深刻影响着员工的创新行为.基于资源保存理论,本研究从增益和损耗双重视角出发,探讨不同感知目的下的电子绩效监控(发展型vs.预防型)对员工创新行为的影响,并考察学习目标导向和情绪耗竭的双中介路径以及上级发展性反馈的调节效应.基于对112名领导和326名员工进行两时点配对问卷数据分析,研究结果发现:发展型电子绩效监控通过正向影响学习目标导向来促进员工创新行为,而预防型电子绩效监控通过正向影响员工情绪耗竭来抑制其创新行为;另外,上级发展性反馈可以增强发展型电子绩效监控对学习目标导向的积极影响,同时也可以削弱预防型电子绩效监控对情绪耗竭的正向影响.本研究揭示了不同感知目的下的电子绩效监控对创新行为的影响,为企业优化监控设计,激发员工创新行为提供了启示.
Gain or Loss?The Double-edged Sword Effect of Electronic Performance Monitoring on Employees'Innovation Behavior
As digital supervision means,electronic performance monitoring not only improves the efficiency of enterprise management but also exerts a profound effect on employees'innovative behavior.Based on the resource conservation theory,this study examines the influence of electronic performance monitoring(developmental vs.deterrent)on employees'innovative behavior from dual perspectives of gain and loss.It further investigates the dual mediation path involving learning goal orientation and emotional exhaustion,as well as the moderation effect of superior developmental feedback.Based on the data analysis of 112 leaders and 326 employees,the research findings reveal that developmental electronic performance monitoring has a positive influence on employees'innovative behavior by positively influencing learning goal orientation;deterrent electronic performance monitoring has a negative impact on employees'innovative behavior via its positive effect on emotional exhaustion.In addition,supervisor developmental feedback can enhance the positive impact of developmental electronic performance monitoring on learning goal orientation while weakening the positive impact of deterrent electronic performance monitoring on emotional exhaustion.This study reveals the influence of electronic performance monitoring under different perceptual purposes on employees'innovative behavior and inspires enterprises to optimize the monitoring design and stimulate employees'innovative behavior.

Electronic Performance MonitoringLearning Goal OrientationInnovative BehaviorEmotional ExhaustionSupervisor Developmental Feedback

姚德明、李宇环、吴元媛、朱平利

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湖北工业大学经济与管理学院,武汉 430068

湖北数字工业研究中心,武汉 430068

暨南大学管理学院,广州 510632

电子绩效监控 学习目标导向 情绪耗竭 员工创新行为 上级发展性反馈

2024

中国人力资源开发
中国人力资源开发研究会

中国人力资源开发

CSTPCDCHSSCD北大核心
影响因子:0.591
ISSN:1004-4124
年,卷(期):2024.41(12)