首页|工作场所中智能技术与尽责人格对任务绩效的影响研究

工作场所中智能技术与尽责人格对任务绩效的影响研究

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随着智能技术的快速迭代与应用,人机关系成为社会各界关注的热点.从智能技术和尽责人格出发,考察智能技术与尽责人格能否协同提高员工的任务绩效.基于以往文献提出一对竞争性假设:基于角色理论,认为智能技术与尽责人格交互正向影响任务绩效;基于互补理论,认为智能技术与尽责人格交互负向影响任务绩效.文章进一步探讨了人机关系在智能技术与尽责人格交互影响任务绩效关系中的中介作用.通过对415份调查问卷实证分析发现:智能技术与尽责人格均正向影响任务绩效,低龄组中智能技术与尽责人格交互正向影响任务绩效,高龄组中智能技术与尽责人格交互负向影响任务绩效.人机关系在尽责人格与智能技术交互对任务绩效的影响关系中起中介作用.因此,组织要正确看待工作场所中智能技术的使用,帮助员工培养智能素养,最大化提高智能技术使用给员工带来的技术赋能效应.
The Influence of Artificial Intelligent Technology and Employees'Conscientiousness on Task Performance in Workplace
With the rapid iteration and application of intelligent technology,human-machine relationship has become a hot spot in the society.Based on artificial intelligent technology and employees'responsibility,whether intelligent technology and employees'responsibility can cooperate to improve employees'task performance is investigated.Based on the previous literature,a pair of competing hypotheses are proposed:Based on the role theory,the interaction between artificial intelligent technology and employees'conscientiousness positively affects task performance;Based on the complementarity theory,the interaction between artificial intelligent technology and employees'conscientiousness interact negatively with task performance.Further,the mediating function of human-machine relationship in the interaction between intelligent technology and employees'conscientiousness on task performance is discussed.The empirical analysis of 415 questionnaires finds that both artificial intelligent technology and employee conscientiousness have a positive impact on task performance,and the interaction between artificial intelligent technology and employees'conscientiousness in the younger group have a positive impact on task performance,while,in the older group,it has a negative impact on task performance.The human-machine relationship mediates the influence of the interaction between artificial intelligent technology and employees'conscientiousness on task performance.Therefore,organizations should take a correct view of the use of artificial intelligent technology in the workplace,help employees cultivate intelligent literacy,and maximize the technology empowerment effect brought by the use of intelligent technology to employees.

artificial intelligent technologyconscientiousness personalityhuman-machine relationshiptask performancetechnical empowermenttechnological intrusion

马贤东

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安徽大学 商学院,合肥 230000

智能技术 尽责人格 人机关系 任务绩效 技术赋能 技术入侵

国家自然科学基金青年基金

71802001

2024

四川轻化工大学学报(社会科学版)
四川理工学院

四川轻化工大学学报(社会科学版)

CHSSCD
影响因子:1.524
ISSN:2096-7535
年,卷(期):2024.39(2)
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