摘要
目的:为加强我国零售药店执业药师队伍建设、提升执业药师药学服务能力提供参考.方法:构建执业药师药学服务能力评价指标体系,设计《执业药师药学服务能力自我评价调查问卷》,向我国31个省(自治区、直辖市)零售药店的执业药师进行发放.基于问卷结果分析执业药师药学服务能力自我评价情况,并提出建议.结果:本次调研共计收回问卷46 845份,其中女性占75.56%,大专及以下学历占61.29%,药学专业占73.60%.药学服务能力自我评价权重得分为(86.06±10.41).赋值评分中,个人素养得分最高(4.73±0.49),包括诚实守信、认真负责、爱岗敬业等指标;基本知识赋值得分最低为(4.08±0.70),包括计算机知识、临床医学知识、心理学知识等指标.通过差异性分析可知,执业药师年龄、工作年限、专业及学历对药学服务能力得分均有影响,31～39岁、药店工作年限6～10年、医药学专业、本科及以上学历的执业药师得分较高.结论:我国零售药店执业药师队伍学历偏低,虽药学服务能力自评得分较高,但专业水平仍有待提高.不同年龄段、不同学历、不同专业执业药师的药学服务能力存在较大差异.建议监管部门健全执业药师制度体系,明确执业药师岗位职责、提高执业药师准入门槛;建议零售药店建立相关激励机制,有针对性地开展执业药师药学服务能力相关培训.
Abstract
This study aims to provide insights into strengthening the construction of licensed pharmacists in China's retail pharmacies and improving their pharmaceutical service abilities.A questionnaire,"Self-evaluation Questionnaire of Licensed Pharmacists'Pharmaceutical Service Ability",was designed to collect data from licensed pharmacists in 22 provinces,5 autonomous regions,and 4 municipalities directly governed by the central government.This study analyzes the current pharmaceutical service capacity of licensed pharmacists based on the questionnaire results,and puts forward corresponding suggestions.The survey collected a total of 46,845 questionnaires.Among the respondents,75.56%were women,61.29%had a college degree or below,and 73.60%had a major in pharmacy.The weight score of self-evaluation for pharmaceutical service ability was(86.06±10.41).Among the assigned scores,personal accomplishment scored the highest(4.73±0.49),including indicators such as honesty,conscientiousness,and dedication.The lowest assigned score for basic knowledge assignment was(4.08±0.70),covering indicators such as computer knowledge,clinical medical knowledge,and psychological knowledge.Differential analysis reveals that the age,work experience,major,and education level of licensed pharmacists have an impact on the pharmaceutical service ability score.Pharmacists aged 31～39,with 6～10 years of pharmacy work experience,having a major in medical and pharmaceutical studies,and holding an undergraduate degree or above scored higher,with statistically significant differences.The study concludes that the educational background of licensed pharmacists in China's retail pharmacies tends to be lower.Although self-evaluation scores for pharmaceutical service ability are relatively high,there is still room for improvement in professional expertise.Significant differences exist in the pharmaceutical service abilities of licensed pharmacists in different age groups,educational backgrounds,and different majors.The paper suggests regulatory authorities improve the licensed pharmacist system,clarify responsibilities,and raise entry requirements.It also recommends that retail pharmacies establish relevant incentive mechanisms and conduct targeted training to improve pharmaceutical service abilities of licensed pharmacists.
基金项目
国家药品监督管理局高级研修学院项目(NMPAIED2022Y03)
国家药品监督管理局委托中国药科大学项目()
维普
万方数据