首页|基于血站管理信息系统的业务全流程监督管理体系构建

基于血站管理信息系统的业务全流程监督管理体系构建

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目的 血站管理者可以实时对血站全流程关键业务运行态势进行全流程掌握,实现对血站业务全流程的监督管理,提升业务工作效率和保障血液质量。方法 从编制依据、血站业务范围、岗位监督管理内容、总体框架设计、管理系统和监督管理界面设计、物理数据库设计、程序开发和上线调试等多个方面,建立业务全流程监督管理体系,并将其与血站管理信息系统进行对接,及时、全面地记录从采血到供血全过程的业务流程关键指标信息,通过手机APP的方式进行展示和管理,于 2023 年投入血站使用后对 2023 年和 2022 年总采集量、总制备量、总供应量,以及检验不合格报废率和非检验不合格报废率(不含乳糜)进行统计分析。结果 建立了基于血站管理信息系统的业务全流程监督管理体系的手机APP,实现了"移动办公"式监督管理,2023 年正式投入使用后,2023 年总采集量、总制备量和总供应量均高于 2022 年,分别增长 5。88%(13247/225454 U)、4。73%(24156/510698 U)、6。70%(34814/519914 U),检验报废率(0。54%,2868/534854 U)显著低于2022 年(0。60%,3047/510698 U)(P<0。01),非检验报废率(不含乳糜)(0。12%,649/534854 U)显著低于 2022 年(0。19%,991/510698 U)(P<0。01)。结论 基于血站管理信息系统的业务全流程监督管理体系的构建,可以满足血站不同管理者不限时间和地点的标准化管理服务需求,实现对业务全流程的监督管理,还可以持续提升血站业务工作和血站管理的规范化、科学化水平,保障血液资源供应。
Construction of a whole business process supervision and management system:based on management information system of blood banks
Objective To achieve supervision and management of the whole business process of blood center,raise pro-ductivity and ensure blood quality by enabling blood center managers comprehensively grasp the key business operation situ-ation of the whole process at anytime and anywhere.Methods A whole business process supervision and management sys-tem was established covering background of preparation,business scope,content of position supervision and management,overall framework design,interface design of management and supervision management,physical database design,program development and online debugging,and was integrated with the blood bank management information system.The display and management were through a mobile APP to record key indicators of business process from blood collection to blood supply timely and comprehensively.Statistical analysis was conducted on total collection volume,total preparation volume and total supply volume,as well as discarding rate of test unqualified and of non-test unqualified(lipemic blood excluded)in 2023 and 2022.Results We established a mobile APP based on a blood bank management information system for business su-pervision and management of whole process,and achieved management by phones.After its implementation in 2023,the to-tal collection volume,total preparation volume and total supply volume in 2023 were all higher than those in 2022,with growth rates of 5.88%(13247/225454 U),4.73%(24156/510698 U),and 6.70%(34814/519914 U),respective-ly.The discarding rate in 2023 was lower than that in 2022(0.54%,2868/534854 U)vs(0.60%,3047/510698 U)(P<0.01),and the non-test unqualified discarding rate(lipemic blood excluded)in 2023 was significantly lower than that in 2022(0.12%,649/534854 U)vs(0.19%,991/510698 U)(P<0.01).Conclusion The construction of supervision and management system of a whole business process based on blood bank management information system can meet the standard-ized service needs of managers at anytime and anywhere,continuously raise productivity and the standardization and scientif-ic level of blood bank management,thus ensuring blood supply.

blood bankblood management information systembusiness processsupervision and management

贺韦东、戎志全、肖晨、黄均磊、呼娜、梁雪峰、蒋丽玥、李彩娜、魏炜、刘燕

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山东省血液中心,山东 济南 250000

血站 血站管理信息系统 业务流程 监督管理

山东省医药卫生科技发展计划

202103040611

2024

中国输血杂志
中国输血协会 中国医学科学院输血研究所

中国输血杂志

CSTPCD
影响因子:1.279
ISSN:1004-549X
年,卷(期):2024.37(4)
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