绩效考核应用在医院人力资源管理中对医院管理水平的提升探讨
Discussion on the Application of Performance Appraisal in Hospital Hu-man Resources Management to Improve Hospital Management Level
毛阁琦 1于越 1张文超 1吕伊然 1姜文娟 1郭娟 1逄巍1
作者信息
- 1. 青岛市市立医院,山东青岛 266000
- 折叠
摘要
目的 探讨在医院人力资源管理中采用绩效考核方式对医院管理水平产生的影响.方法 选取2020年2月—2022年7月青岛市市立医院的40名工作人员作为研究对象,以投掷硬币法将所有工作人员分为两组,其中参照组实施常规管理(n=20),研究组实施绩效考核管理(n=20).对比两组医院管理水平(管理全面性评分、管理细致性评分、管理针对性评分、管理有效性评分)以及工作人员总满意度.结果 研究组的管理全面性评分、管理细致性评分、管理针对性评分、管理有效性评分均高于参照组,差异有统计学意义(P均<0.05).研究组工作人员总满意度高于参照组,差异有统计学意义(P<0.05).结论 在医院人力资源管理实施过程中有效应用绩效考核方法,可在提升管理全面性、管理细致性、管理针对性以及管理有效性等方面将医院管理水平显著提高,确保工作人员的满意度获得显著提升.
Abstract
Objective To explore the impact on hospital management level by using performance appraisal method in hospital human resources management.Methods 40 staff members from Qingdao Municipal Hospital from February 2020 to July 2022 were selected as the study subjects.All staff members were divided into two groups using the coin toss method.The reference group implemented routine management(n=20),and the research group implemented per-formance evaluation management(n=20).To compare the management levels of hospitals(management comprehensive-ness score,management meticulousness score,management pertinence score,management effectiveness score)and overall staff satisfaction score were compared between two groups.Results The management comprehensiveness score,management meticulousness score,management pertinence score,and management effectiveness score of the research group were all higher than those of the reference group,and the differences were statistically significant(all P<0.05).The total satisfaction of the research group staff was higher than that of the reference group,and the difference was sta-tistically significant(P<0.05).Conclusion During the implementation of hospital human resources management,the effective application of performance appraisal methods can improve management comprehensiveness,management me-ticulousness,management pertinence and management effectiveness,significantly improve the level of hospital man-agement and ensure significant improvement in staff satisfaction.
关键词
绩效考核/医院人力资源管理/医院管理/工作满意度Key words
Performance appraisal/Hospital human resources management/Hospital management/Job satisfaction引用本文复制引用
出版年
2024