首页|基于信息化平台的管理模式在心内科中的应用效果及对满意度的影响研究

基于信息化平台的管理模式在心内科中的应用效果及对满意度的影响研究

Research on the Application Effect of Management Model Based on Infor-mation Platform in Cardiology and Its Impact on Satisfaction

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目的 探讨基于信息化平台的管理模式在心内科中的应用效果及对满意度的影响.方法 选取2021年10月—2022年9月寿光市人民医院心内科医生27名为对照组,2022年10月—2023年9月同一批心内科医生27名为观察组.对照组采用传统管理方法,观察组采用基于信息化平台的管理模式,比较两组管理质量、医生核心能力及满意度.结果 观察组管理后日常诊疗、医疗安全、医患关系、病房管理、医院文化及召开例会评分均高于对照组,差异有统计学意义(P均<0.05);观察组管理后医生随访能力、评判性思维能力、沟通协调能力、管理能力、专业发展能力及自我保护能力评分均高于对照组,差异有统计学意义(P均<0.05);观察组各项满意度评分均高于对照组,差异有统计学意义(P均<0.05).结论 基于信息化平台的管理模式用于心内科医生管理中效果显著,能提高管理质量,提升医生核心能力,且管理满意度较高.
Objective To explore the application effect of the management model based on information platform in car-diology and its impact on satisfaction.Methods 27 cardiologists from Shouguang People's Hospital from October 2021 to September 2022 were selected as the control group,and 27 same cardiologists from October 2022 to September 2023 were selected as the observation group.The control group adopts traditional management methods,and the obser-vation group adopts a management model based on an information platform.The quality of management,doctors'core competencies and satisfaction were compared between the two groups.Results After management,the scores of daily diagnosis and treatment,medical safety,doctor-patient relationship,ward management,hospital culture and holding regular meetings in the observation group were all higher than those in the control group,the differences were statisti-cally significant(all P<0.05).After management,the scores of doctors'follow-up ability,critical thinking ability,com-munication and coordination ability,management ability,professional development ability and self-protection ability in the observation group were higher than those in the control group,the differences were statistically significant(all P<0.05).All items of satisfaction in the observation group were higher than those in the control group,the differences were statistically significant(all P<0.05).Conclusion The management model based on the information platform has significant effects in the management of cardiologists.It can improve the quality of management,enhance the core ca-pabilities of doctors,and has high management satisfaction.

Information platformManagement modelCardiologySatisfactionManagement qualityCore capabili-ties

付开丽、卢连伟、吕欢

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寿光市人民医院东院区心内科,山东寿光 262700

潍坊滨海经济技术开发区人民医院放射科,山东潍坊 261000

信息化平台 管理模式 心内科 满意度 管理质量 核心能力

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(1)
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