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分析精细化管理对提高门诊西药房配发药效率的影响

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目的 分析精细化管理对提高门诊西药房配发药效率的作用.方法 选取2022年1月—2023年12月安丘市皮肤病防治站门诊西药房的10名工作人员为研究对象,根据不同管理方式分为基础组(常规管理方案)和观察组(精细化管理方案),各5名.对比两组药品差错总发生率、管理效果.结果 观察组的药品差错总发生率低于基础组,差异有统计学意义(P<0.05);观察组药学服务质量评分高于基础组,单方调剂时间短于基础组,药房人员日调剂量多于基础组,差异有统计学意义(P均<0.05).结论 在医院门诊西药房管理中,引入精细化管理的效果理想,不但能够有效降低药品差错发生率,还可缩短单方配药所需时间,增加药房人员日调剂量.
Influence Analysis of Fine Management on Improving the Dispensing Effi-ciency of Outpatient Pharmacy
Objective To analyze the effect of fine management on improving drug dispensing efficiency in outpatient pharmacy.Methods Ten staff members from the outpatient pharmacy of the Anqiu Skin Disease Prevention and Con-trol Station from January 2022 to December 2023 were selected as the research subjects.They were divided into the basic group(routine management plan)and the observation group(fine management plan)based on different manage-ment methods,with five members in each group.The total incidence of drug errors and management effectiveness be-tween two groups were compared.Results The total incidence of drug errors in the observation group was lower than that in the basic group,and the difference was statistically significant(P<0.05).The quality score of pharmaceutical services in the observation group was higher than that in the basic group,the single prescription dispensing time was shorter than that in the basic group,and the daily dispensing dose of pharmacy personnel was higher than that in the basic group,and the differences were statistically significant(all P<0.05).Conclusion In the management of hospital outpatient pharmacy,the effect of introducing fine management is ideal,which can not only effectively reduce the inci-dence of drug errors,but also shorten the time required for unilateral dispensing,increase the daily dispensing amount of pharmacy personnel.

Fine managementOutpatientPharmacyMedicine dispensing

贺军英

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安丘市皮肤病防治站,山东安丘 262100

精细化管理 门诊 西药房 药品配发

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(3)