Influence of Process Management Method and Root Cause Analysis on Standardizing Medical Record Writing and Strengthening Medical Quality Management
Objective To explore the application effect of process management method and root cause analysis method in standardizing medical record writing and strengthening medical quality management.Methods A total of one hun-dred and eighty-eight medical workers in Pingdu People's Hospital from October 2022 to October 2023 were selected as the study subjects,and were divided into control group and study group according to different medical record writ-ing and management methods,with ninety-four in each group.Conventional writing management,process management and root cause analysis were applied respectively,and ninety-four medical records were extracted from each group.The qualified rate of medical record writing,total defect rate,medical record writing score,medical quality manage-ment score and management satisfaction of the two groups were compared.Results The qualified rate of medical re-cords in the study group(97.87%)was better than that in the control group,and the total defect rate(4.26%)was lower than that in the control group,the differences were statistically significant(χ2=4.799,6.505,both P<0.05).The scores of medical record writing,medical quality management and management satisfaction of medical staff in the study group were higher than those in the control group,and the differences were statistically significant(all P<0.05).Con-clusion The implementation of process management method and root cause analysis method can optimize the situation of medical record writing,improve the medical staff's medical record writing and medical quality management level,and improve the medical staff's satisfaction with management mode.
Process managementRoot cause analysisWriting medical recordsMedical Quality management
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