持续质量改进对疾控中心微生物检验管理水平的提升评价
Evaluation of Continuous Quality Improvement on the Enhancement of Microbiological Test Management in Center for Disease Control and Pre-vention
郭阿芳 1黄克佳 1刘梦阳2
作者信息
- 1. 青岛市崂山区疾病预防控制中心,山东 青岛 266000
- 2. 青岛大学医学院附属医院检验科,山东 青岛 266000
- 折叠
摘要
目的 探究疾控中心微生物检验中采取持续质量改进的效果.方法 选取2020年1-12月青岛市崂山区疾病预防控制中心相关管理人员20名为研究对象.2020年1-6月为对照组(实施常规管理),2020年7-12月为观察组(实施持续质量改进).比较两组标本达标率、管理质量、工作人员满意度.结果 观察组标本达标率高于对照组,差异有统计学意义(P均<0.05).观察组管理质量评分高于对照组,差异有统计学意义(P均<0.05).观察组的满意度(100.00%)高于对照组(75.00%),差异有统计学意义(χ2=5.714,P<0.05).结论 疾控中心微生物检验中采取持续质量改进效果显著,可提高检验标本达标率,提升管理质量,提高满意度.
Abstract
Objective To explore the effect of adopting continuous quality improvement in microbiological testing in centers for disease control and prevention.Methods 20 managers of Qingdao Laoshan District Center for Disease Con-trol and Prevention were selected as study subjects from January to December 2020,with January to June 2020 as the control group(implementation of routine management)and July to December 2020 as the observation group(implemen-tation of continuous quality improvement).Compared specimen attainment rate,management quality,and staff satisfac-tion between the two groups.Results The specimen attainment rate of the observation group was higher than that of the control group,and the differences were statistically significant(all P<0.05).The management quality score of the observation group were higher than that of the control group,and the differences were statistically significant(all P<0.05).The satisfaction of observation group(100.00%)was higher than that of control group(75.00%),and the differ-ence was statistically significant(χ2=5.714,P<0.05).Conclusion The effect of adopting continuous quality improve-ment in microbiological testing in CDC is remarkable,which can improve the compliance rate of testing specimens,en-hance the quality of management,and increase satisfaction.
关键词
疾控中心/微生物检验/持续质量改进/管理质量/达标率Key words
Center for disease control and prevention/Microbiological testing/Continuous quality improvement/Management quality/Compliance rate引用本文复制引用
出版年
2024
NETL
NSTL
万方数据