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绩效考核在医院人力资源管理中的应用效果

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目的 分析绩效考核用于医院人力资源管理的效果.方法 选取2022年1月—2023年6月安徽省皖南康复医院(芜湖市第五人民医院)的125名医护人员为研究对象,按照管理模式的差异分为两组,观察组进行绩效考核模式(n=63),对照组进行常规管理模式(n=62),比较两组医护人员的管理满意度、工作态度及积极性、责任意识以及投诉情况.结果 观察组的工作态度、工作积极性、责任意识以及满意度均优于对照组,差异有统计学意义(P均<0.05).对照组发生7起投诉事件,观察组发生1起投诉事件.结论 在医院人力资源管理过程中,应用绩效考核可以有效提升医护人员工作效率和工作质量,有效保障医院长足稳定的发展.
Application Effects of Performance Appraisal in Hospital Human Re-source Management
Objective To analyze the effects of performance appraisal used for human resource management in hospi-tal.Methods A total of one hundred and twenty-five medical staff from South Anhui Rehabilitation Hospital(Wuhu Fifth People's Hospital)in Anhui Province from January 2022 to June 2023 were selected as the study objects.They were divided into two groups according to the differences in management modes.The observation group was subjected to performance appraisal mode(n=63),while the control group was subjected to conventional management mode(n=62).The management satisfaction,work attitude and enthusiasm,responsibility consciousness and complaints of the two groups of medical staff were compared.Results The work attitude,work enthusiasm,responsibility consciousness and satisfaction of the observation group were better than those of the control group,and the differences were statisti-cally significant(all P<0.05).There were 7 complaints in the control group and 1 complaint in the observation group.Conclusion In the process of hospital human resources management,the application of performance appraisal can ef-fectively improve the work efficiency and work quality of medical staff,and effectively guarantee the long-term and stable development of hospitals.

HospitalsHuman resources managementPerformance appraisalQuality of workWork attitudeSatis-faction

张文静、高天君、麻书琴

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安徽省皖南康复医院(芜湖市第五人民医院)人力资源部,安徽 芜湖 241000

医院 人力资源管理 绩效考核 工作质量 工作态度 满意度

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(6)