中国卫生产业2024,Vol.21Issue(7) :18-21.DOI:10.16659/j.cnki.1672-5654.2024.07.018

SWOT管理模式在医院护理管理质量改进中的作用

The Role of SWOT Management Model in Improving the Quality of Hospi-tal Nursing Management

肖慧 周芬 肖兰
中国卫生产业2024,Vol.21Issue(7) :18-21.DOI:10.16659/j.cnki.1672-5654.2024.07.018

SWOT管理模式在医院护理管理质量改进中的作用

The Role of SWOT Management Model in Improving the Quality of Hospi-tal Nursing Management

肖慧 1周芬 1肖兰2
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作者信息

  • 1. 汉川市人民医院护理部,湖北 汉川 432300
  • 2. 汉川市人民医院肝胆胰腺外科,湖北 汉川 432300
  • 折叠

摘要

目的 分析医院护理管理质量改进中使用SWOT管理模式的应用价值.方法 汉川市人民医院于2023年1-7月实施常规管理模式,于2023年8月—2024年2月实施SWOT管理模式,共纳入临床住院病区护理岗位护理人员622名,分析在两种管理模式下护理人员的护理管理质量、发生的不良事件和对不同管理模式的满意度评价.结果 SWOT管理模式下护理人员的护理管理质量评分高于常规管理模式,差异有统计学意义(P均<0.05).SWOT管理模式下发生的不良事件少于常规管理模式.SWOT管理模式下护理人员的满意度为98.07%,高于常规管理模式的94.86%,差异有统计学意义(χ2=9.424,P<0.05).结论 在医院护理管理中实施SWOT管理模式,可以整体提升护理管理质量,有效减少不良事件,提高护理人员的满意度.

Abstract

Objective To analyze the application value of SWOT management mode in the quality improvement of hos-pital nursing management.Methods Hanchuan People's Hospital implemented the conventional management model from January to July 2023 and implemented the SWOT management model from August 2023 to February 2024,and a total of 622 nursing staff in nursing positions in clinical inpatient wards were included.The quality of nursing manage-ment,occurrence of adverse events,and satisfaction ratings of nursing staff with different management models were analyzed under the two management models.Results Nursing staff's quality of care management scores in SWOT man-agement mode were higher than in conventional management mode,and the difference was statistically significant(all P<0.05).Fewer adverse events occurred in SWOT management mode than in conventional management mode.Nursing staff's satisfaction was 98.07%in SWOT management mode,which was higher than that of 94.86%in conventional management mode,and the difference was statistically significant(χ2=9.424,P<0.05).Conclusion The implementa-tion of SWOT management mode in hospital nursing management can improve the quality of nursing management,and effectively reduce adverse events and improve nursing staff's satisfaction.

关键词

SWOT分析/管理模式/管理质量/不良事件

Key words

SWOT analysis/Management mode/Management quality/Adverse events

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出版年

2024
中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
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