首页|公共卫生管理中全科诊疗为服务主路径模式的应用研究

公共卫生管理中全科诊疗为服务主路径模式的应用研究

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目的 分析公共卫生管理中全科诊疗为服务主路径模式的应用效果.方法 选取2022年1月—2023年12月济南市人民医院25名工作人员作为研究对象,其中2022年1-12月接受专科团队管理,在2023年1-12月接受全科诊疗管理,对两种管理模式进行评估.结果 观察组诊疗仪器使用能力、诊疗专业技术能力、人际关系沟通和协调能力、工作环境适应能力评分均高于对照组,差异有统计学意义(P均<0.05);观察组诊疗工作质量(诊疗安全、诊疗操作、沟通能力、书写文书)评分均高于对照组,差异有统计学意义(P均<0.05);观察组管理满意度为96.00%(24/25),对照组管理满意度为76.00%(19/25),观察组管理满意度高于对照组,差异有统计学意义(χ2=4.153,P=0.042).结论 在公共卫生管理中采用全科诊疗为服务主路径模式可以显著提高工作质量、技术能力、沟通协调能力以及疾病知识认知水平,为提升卫生服务质量和满意度提供了有力支持.
Research on the application of the main path model of general practice di-agnosis and treatment as service in public health management
Objective To analyze the application effect of the general practice diagnosis and treatment as the main service path model in public health management.Methods A total of 25 workers from Jinan People's Hospital from January 2022 to December 2023 were selected as the research objects.Among them,from January to December 2022,they received specialist team management,and from January to December 2023,they received general practice man-agement.The two management models were evaluated.Results The scores of diagnosis and treatment instrument use ability,diagnosis and treatment professional technical ability,interpersonal communication and coordination ability,and working environment adaptability in the observation group were higher than those in the control group,and the dif-ference were statistically significant(all P<0.05).The scores of the quality of diagnosis and treatment(diagnosis and treatment safety,diagnosis and treatment operation,communication ability,writing instruments)in the observation group were higher than those in the control group,and the difference were statistically significant(all P<0.05).The management satisfaction of the observation group was 96.00%(24/25),and the management satisfaction of the control group was 76.00%(19/25).The management satisfaction of the observation group was higher than that of the control group,and the difference was statistically significant(χ2=4.153,P=0.042).Conclusion The use of general practice as the main path of service in public health management can significantly improve the quality of work,technical ability,communication and coordination ability and disease knowledge cognition level,and provide strong support for improv-ing the quality and satisfaction of health services.

Public health managementGeneral practiceMain path modeApplication Research

孙华、郑晓、吴明扬

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济南市人民医院政工科,山东 济南 271199

济南市人民医院人事科,山东 济南 271199

北京中医药大学第一临床医学院,北京 100029

公共卫生管理 全科诊疗 主路径模式 应用研究

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(7)