首页|PDCA循环管理模式在内科质量管理中的实施效果与提升策略研究

PDCA循环管理模式在内科质量管理中的实施效果与提升策略研究

Study on the Implementation Effect and Improvement Strategy of PDCA Cycle Management Model in Internal Medicine Quality Management

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目的 探讨PDCA循环管理模式在内科质量管理中的实施效果,并对比常规管理模式,以期提出有效的提升策略.方法 选取2022年2月—2023年1月在山东省临沂市人民医院工作的60名护理人员作为常规组,实施常规管理.2023年2月—2024年1月同一批护理人员为探究组,在常规管理的基础上引入PDCA循环管理模式.比较两组工作质量、护理文书书写质量及管理满意度.结果 探究组的工作质量和护理文书书写质量评分高于常规组,差异有统计学意义(P均<0.05).探究组的管理满意度96.67%(58/60)也高于常规组86.67%(52/60),差异有统计学意义(χ2=3.927,P<0.05).结论 PDCA循环管理模式在内科质量管理中的应用能够显著提高工作质量和护理文书书写质量,同时提升护理人员的管理满意度.
Objective To explore the implementation effect of PDCA cycle management model in internal medicine quality management,and compare the conventional management model,in order to propose effective improvement strategies.Methods 60 nursing staff working in the Linyi People's Hospital in Shandong Province from February 2022 to January 2023 were selected as the routine group,which implemented routine management.The same nursing staff from February 2023 to January 2024 was taken as the exploratory group,and the PDCA cycle management model was introduced on the basis of routine management.The two groups were compared in terms of quality of work,quality of nursing instrument writing and management satisfaction.Results The scores of work quality and nursing instrument writing quality in the exploratory group were higher than those in the conventional group,the differences were statisti-cally significant(all P<0.05).The management satisfaction of the exploratory group 96.67%(58/60)was also signifi-cantly higher than that of the conventional group 86.67%(52/60),the difference was statistically significant(χ2=3.927,P<0.05).Conclusion The application of PDCA cycle management model in the quality management of internal medi-cine can significantly improve the quality of work and the quality of writing nursing documents,and at the same time enhance the management satisfaction of nursing staff.

PDCA cycle managementInternal medicineQuality managementManagement effects

栗蕾、吕晶、姜霞

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山东省临沂市人民医院营养科,山东 临沂 276003

PDCA循环管理 内科 质量管理 管理效果

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(8)