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县级医院高质量发展评价系统建设实践与探索

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本文主要针对县级医院构建高质量发展评价体系,集成院内病历系统、医疗质量管理系统、运营系统、人力资源系统、科教管理系统、满意度调查等多个业务系统数据结果,搭建县级医院高质量发展评价系统,定量数据收集、汇总和质控,实现结果的可视化、可比性,对提升科室能力、可持续发展、科室运营、满意度评价等指标进行实时数据展示、预警,按月、季度、年进行评分、院内排名,实现院、科两级高质量发展评价体系,全面评价各科室发展情况,掌握其服务能力水平,更好地协助科室进行自身管理、明确发展优势和短板,通过院内专科排名,促进良性竞争,为各科室发展提出可行性建议,进一步推动医院全面实现高质量发展.
Practice and Exploration of Constructing a High-Quality Development Evaluation System for County-Level Hospitals
This article mainly focuses on county-level hospitals and constructs a high-quality development evalua-tion system,integrating data results from multiple business systems such as hospital medical record system,medical quality management system,operation system,human resources system,science and education management system,and satisfaction survey.Build high-quality development evaluation system for county-level hospital,with quantitative data collection,summary,and quality control to achieve visualization and comparability of results.Real time data dis-play and warning are carried out on indicators such as department capacity improvement,sustainable development,de-partment operation,and satisfaction evaluation.Monthly,quarterly,and annual scoring and hospital ranking are car-ried out to achieve a two-level high-quality development evaluation system for hospitals and departments.The system comprehensively evaluates the development of each department,grasps its service capability level,and better assists departments in self-management and clarification of development trend and shortcomings.Through the ranking of spe-cialties within the hospital,promoting healthy competition has put forward feasible suggestions for the development of various departments,further promoting the comprehensive realization of high-quality development in hospitals.

County hospitalHigh-quality developmentSystem of evaluation

顾华、姚宜彤、杨忠慧、李美芳

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太仓市第一人民医院质量管理处,江苏 太仓 215400

太仓市第一人民医院党政办公室,江苏 太仓 215400

太仓市第一人民医院院长办公室,江苏 太仓 215400

县级医院 高质量发展 评价体系

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(9)