Application of Humanistic Care Communication Skills in Medical Manage-ment of Women and Children's Hospital
Objective To explore the application value of humanistic care communication skills in medical manage-ment of women's and children's hospital.Methods A total of 80 medical staff in United Family Jingbei Women's&Children's Hospital from January 2021 to December 2022 were selected as the study subjects and divided into two groups according to the different management methods,40 cases in each group.Control group received routine medi-cal management,On the basis of control group,the observation group combined with medical humanities communica-tion skills for hospital management.The scores of proactive work enthusiasm and humanistic care ability scale were compared between the two groups before and after the intervention.After the intervention,the intervention medical staff were assessed,and the active care knowledge,care concept and actual humanistic care ability of the patients were counted.Results After the intervention,the scores of proactive work enthusiasm of the obervation group was(96.6±1.5)potints,which was higher than(90.5±5.7)potints of the control group,and the difference was statistically significant(t=6.546,all P<0.05).After the intervention,the scores of humanistic care ability of the two group were higher than those before the intervention,and the observation group is higher than the control group,the differencs were statistically significant(all P<0.05).The qualified rates of active care knowledge,care concept and humanistic care ability in the observation group were higher than those in the control group,and the differences were statistically significant(all P<0.05).Conclusion The use of humanistic care communication skills in the medical management of women and children's hospital can effectively improve the staff's initiative and humanistic care ability,and can better carry out active humanistic care for patients in clinical work.
Humanistic careCommunication skillsWomen and children's hospitalMedical management
万方数据
维普
