首页|双人核对联合精细化管理在提升药房工作效率和管理质量中的应用研究

双人核对联合精细化管理在提升药房工作效率和管理质量中的应用研究

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目的 探讨双人核对联合精细化管理在药房管理中的应用,并分析其对提升药房工作效率和管理质量的影响.方法 选取淄博市博山区计划生育服务中心区妇幼保健院药房工作的15名工作人员为研究对象,2022年1-12月实施传统管理(传统组),2023年1-12月实施双人核对联合精细化管理(探究组),两组为同一批工作人员.对比两组药房管理质量、工作效率以及管理满意度.结果 探究组药房管理质量评分、工作效率以及管理满意度均高于传统组,差异有统计学意义(P均<0.05).结论 双人核对联合精细化管理能够提升药房的工作效率和管理质量,同时提高工作人员的管理满意度.
Study on the Application of Double Checking Combined with Fine Man-agement in Improving the Efficiency and Management Quality of Pharma-cies
Objective To explore the application of double check combined with fine management in pharmacy man-agement,and to analyze the influence on improving the efficiency and quality of pharmacy management.Methods A total of 15 staff members who worked in the department of Pharmacy,Maternal and Child Health Hospital of Zibo Boshan District Family Planning Service Center District as the research objects.The pre-and post-control design was used,Form January to December 2022 the traditional management was implemented(traditional group),and from January to December 2023 were implemented with double check joint fine management(study group),and the two groups are the same staff.The quality of pharmacy management,work efficiency and management satisfaction were compared between the two groups.Results The scores of pharmacy management quality,work efficiency and manage-ment satisfaction in the study group were higher than those in the traditional group,and the differences were statisti-cally significant(all P<0.05).Conclusion The double check joint fine management can improve the work efficiency and management quality of the pharmacy,and improve the management satisfaction of the staff.

Double checkingFine managementPharmacy work efficiencyService qualityManagement satisfaction

郑芳芳、曲梓涵、孙明

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淄博市博山区计划生育服务中心区妇幼保健院药剂科,山东 淄博 255200

双人核对 精细化管理 药房工作效率 管理质量 管理满意度

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(9)