首页|PDCA循环与数字化管理融合策略在医院药房运营中的实践效果分析

PDCA循环与数字化管理融合策略在医院药房运营中的实践效果分析

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目的 探究PDCA循环与数字化管理融合策略在医院药房运营中的实践效果.方法 2022年1-12月在兰陵县人民医院药房工作的12名工作人员接受传统管理策略,作为常规组.同一批工作人员于2023年1-12月接受PDCA循环与数字化管理的融合管理策略,作为分析组.对比两组日常工作考核评分、管理质量评分、不良事件发生情况.结果 分析组日常工作考核评分高于常规组,差异有统计学意义(P均<0.05).分析组管理质量评分高于常规组,差异有统计学意义(P均<0.05).分析组不良事件共发生6例,少于常规组的16例.结论 PDCA循环与数字化管理融合策略能提升药房工作人员工作水平和管理质量,能有效减少不良事件发生情况.
Analysis of the Practical Effectiveness of PDCA Cycle and Digital Manage-ment Integration Strategies in Hospital Pharmacy Operations
Objective To investigate the practical effect of PDCA cycle and digital management integration strategy in hospital pharmacy operation and its impact.Methods Twelve staff members working in the pharmacy of Lanling County People's Hospital from January to December 2022 received traditional management strategies as the conven-tional group.The same staff members received the integrated management strategy of PDCA cycle and digital manage-ment from January to December 2023 as the analysis group.The two groups were compared in terms of daily work as-sessment scores,management quality scores,and adverse events.Results The daily work assessment scores of the ana-lyzed group were higher than those of the conventional group,and the differences were statistically significant(all P<0.05).The management quality scores of the analyzed group were higher than those of the conventional group,and the differences were statistically significant(all P<0.05).A total of 6 cases of adverse events occurred in the analysis group,which was less than the 16 cases in the conventional group.Conclusion The integration strategy of PDCA cycle and digital management can improve the work level and management quality of pharmacy staff,and can effec-tively reduce the occurrence of adverse events.

PDCADigital managementHospital pharmacyOperational efficiencyService quality

刘长花、王冰雨、栾淑芹

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兰陵县人民医院,山东 临沂 277700

青岛市即墨区中医医院,山东 青岛 266200

PDCA 数字化管理 医院药房 运营效率 服务质量

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(10)
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