Influence of Hierarchical Management of Team Leader Responsibility Sys-tem on the Quality of Nursing Service in Cardiovascular Medicine
Objective To study and analyze the influence and application effect of hierarchical management of team leader responsibility system in cardiovascular medicine on the quality of nursing service.Methods A total of 24 nurs-ing staff in the Department of Cardiology,the Third Affiliated Hospital of University of South China were selected as the research objects.From January to December 2022,routine management was adopted,which was recorded as the control group.From January to December 2023,the hierarchical management of group leader responsibility system was adopted,which was recorded as the observation group.The scores of nursing service quality,the occurrence of nursing risk events and the satisfaction of nursing staff to management were compared between the two groups.Re-sults The scores of nursing service quality in the observation group were higher than those in the control group,and the differences were statistically significant(all P<0.05).There were 4 cases of nursing risk events in the control group,including 2 cases of iatrogenic exposure and 2 cases of needle stick injury.There was no nursing risk event in the observation group.The nursing staff's satisfaction with management in the observation group was 95.83%(23/24),which was higher than 75.00%(18/24)in the control group,and the difference was statistically significant(χ2=4.181,P<0.05).Conclusion The hierarchical management of group leader responsibility system in cardiovascular medicine can effectively improve the quality of nursing service,control nursing risk events,and the satisfaction of nursing staff to management is high.
Hierarchical management of tean leader responsibilityCardiovascular medicineQuality of nursing ser-viceApplication effect
万方数据
维普
