Practice and Experience of Fine Management in Improving Outpatient Ap-pointment Service
Guigang People's Hospital introduced the concept and method of fine management into the outpatient ap-pointment service management,aiming at improving the outpatient appointment rate and taking performance manage-ment as an important starting point.With the help of information technology,we actively build a fine management sys-tem for outpatient appointments.Through the adjustment of nearly one and a half years,the outpatient appointment rate of the hospital has been significantly improved,and the average waiting time of outpatient patients after booking to the hospital has been significantly shortened.The medical service level,mass recognition,satisfaction and social reputation of the hospital have been comprehensively improved,and people's medical feelings have been significantly improved.
Outpatient managementMedical service pre-registrationHospitalFine management
万方数据
维普
