Strengthening the Influence of Quality Management on the Engagement of the Laboratory Staff
Objective To analyze the impact of strengthen the quality management of the inspection department on the dedication of staff.Methods The routine quality management was implemented for 11 laboratory staff members in Zhijiang Traditional Chinese Medicine Hospital from January to December 2022;11 staff members from the same batch from January to December 2023 were selected to implement strengthened quality management.Compare the en-gagement,management effect and occurrence of adverse events before and after strengthening quality management.Results The scores of employee's basic needs was 5.45±0.38,manager support was 11.09±0.76,team cooperation was 11.16±0.41,and self growth was 5.25±0.37 of dedication after management were higher than 4.17±0.24,9.67±0.48,9.92±0.9,3.56±0.29 before management,the differences were statistically significant(t=9.446,5.239,3.871,11.923,all P<0.05).Compared with before management,the staff's management effectiveness were higher after management,the differences were statistically significant(all P<0.05).Compared to before management,the number of adverse events after management was less.Conclusion Strengthening quality control in the laboratory can effectively improve the dedication of staff,reduce the risk of adverse events,and achieve good management effect.