Application of Rank Sum Ratio in Comprehensive Evaluation and Factor Analysis of Nursing Service Quality in Different Wards
Objective To explore the application of rank sum ratio in comprehensive evaluation and factor analysis of nursing service quality in different wards. Methods The data of 22 nursing service quality evaluation indexes in 8 wards were comprehensively evaluated and analyzed by using the grading method based on rank sum ratio. Results The quality of nursing services in P8 and P6 wards was the best,that in P2 and P3 wards was the worst,and that in other wards was at a medium level. From the perspective of the influencing factors of nursing service quality,the in-dexes of c21,c22,c38,c16 and c33 have the highest influence degree,followed by the indexes of c14,c13,c35,c24,c32 and c39,and the indexes of c25,c23,c36,c31 and c11 have the lowest influence degree. Conclusion The quality of holistic nursing service in different wards of the hospital is not high. The quality of nursing service should be continuously improved from the aspects of personnel training,skill literacy guarantee,daily life care,organization and coordination supervi-sion,and hospitalization infection control.
Nursing quality evaluationFactor analysisRank sum ratio
万方数据
维普
