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品管圈管理对血液透析安全性和护理质量的影响

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目的 分析护理人员采取品管圈管理的工作差错情况及护理质量情况.方法 选取德州市陵城区人民医院血液透析室20名护理人员作为研究对象.将2021年5月—2021年12月采取常规管理模式设为对照组,2022年1月—2022年9月采取品管圈管理模式设为观察组,对比两组护理管理满意度、管理质量评分及工作差错情况.结果 观察组护理人员满意度为95.00%(19/20),高于对照组70.00%(14/20),但差异无统计学意义(x2=2.767,P>0.05).观察组护理质量评分比对照组高,差异有统计学意义(P均<0.05).观察组差错事件发生情况少于对照组.结论 在血液透析护理人员管理中,采取品管圈管理可提升管理质量,降低差错发生概率,提升管理满意度.
The Influence of Quality Control Circle Management on the Safety and Quality of Care of Hemodialysis
Objective To analyze the work errors and nursing quality of nursing staff adopting quality control circle management. Methods A total of twenty nurses in the hemodialysis room of Lingcheng District People's Hospital of Dezhou City were selected as the study objects.The routine management mode from May 2021 to December 2021 was set as the control group,and the quality control circle management mode from January 2022 to September 2022 was set as the observation group. the nursing management satisfaction,management quality score and work error of the two groups were compared. Results The satisfaction of nursing staff in the observation group was 95.00% (19/20),which was higher than 70.00% (14/20) in the control group,but the difference was not statistically significant (x2=2.767,P>0.05). The nursing quality score of the observation group was higher than that of the control group,and the differences were statistically significant (all P<0.05). The occurrence of error events in observation group was less than that in con-trol group. Conclusion In the management of hemodialysis nursing staff,adopting quality control circle management can improve management quality,reduce the probability of error,and enhance management satisfaction.

Quality control circle managementHemodialysisPatient safetyQuality of care

周清华

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德州市陵城区人民医院血透科,山东德州 253500

品管圈管理 血液透析 患者安全 护理质量

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(16)