首页|PDCA循环管理在西药房质量改进中的作用研究

PDCA循环管理在西药房质量改进中的作用研究

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目的 分析PDCA循环管理应用于西药房质量改进中的作用.方法 选取2022年10月—2023年10月山东省第一康复医院20名药房工作人员为研究对象.2022年10月—2023年3月实施常规管理,为实施前;2023年4—10月实施PDCA循环管理,为实施后.两个时间段分别抽取100张处方,对比实施前后的药房管理质量评分、管理效果、发药差错事件.结果 实施后药房管理质量评分均高于实施前,差异有统计学意义(P均<0.05).实施后处方调配时间、处方调配评分优于实施前,差异有统计学意义(P均<0.05).实施前出现20起发药差错事件,实施后未发生发药差错事件.结论 在医院西药房质量改进中实施PDCA循环管理可提高药房管理效果.
Study of the Role of PDCA Cycle Management in Quality Improvement in Western Pharmacy
Objective To analyze the role of PDCA cycle management as applied to quality improvement in western pharmacy. Methods Twenty pharmacy staff members of the First Rehabilitation Hospital of Shandong Province were selected as study subjects from October 2022 to October 2023. Routine management was implemented from October 2022 to March 2023 as pre-implementation,and PDCA cycle management was implemented from April to October 2023 as post-implementation. One hundred prescriptions were taken for each of the two time periods. Pharmacy man-agement quality scores,management effectiveness,and dispensing error events were compared before and after imple-mentation. Results Post-implementation pharmacy management quality scores were all higher than pre-implementation,and the differences were statistically significant (all P<0.05). prescription dispensing time and pre-scription dispensing score after implementation were better than before implementation,and the differences were sta-tistically significant (both P<0.05). There were 20 medication dispensing errors before implementation,but no medica-tion dispensing errors after implementation. Conclusion Implementation of PDCA cycle management in quality im-provement of hospital western pharmacy can improve the effectiveness of pharmacy management.

Western pharmacyPDCAError eventsManagement effectivenessManagement quality

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山东省第一康复医院药剂科,山东临沂 276032

西药房 PDCA 差错事件 管理效果 管理质量

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(16)