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精益管理对胃肠镜工作效率的影响

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目的 分析精益管理对胃肠镜工作效率的影响.方法 选取徐州市贾汪区人民医院25名在岗医务人员作为研究对象,2023年6—12月接受常规管理(对照组),2024年1—6月接受精益管理(观察组),分析两组医务人员的工作效率.结果 观察组的准点开台率为71.43%(10/14),高于对照组的18.18%(2/11),差异有统计学意义(x2=6.997,P<0.05).观察组接台、下医嘱打报告、设备洗消等待、完成1例无痛胃肠镜检查时间均短于对照组,差异有统计学意义(P均<0.05).观察组医务人员加班时间及患者预约等候时间均短于对照组,差异有统计学意义(P均<0.05).结论 精益管理在胃肠镜工作中的实施能够提升工作效率,改善医务人员的工作状况,提高患者的就医体验.
The Impact of Lean Management on the Efficiency of Gastroscopy Work
Objective To analyze the influence of lean management on the efficiency of gastroenteroscopy. Methods A total of twenty-five on-the-job medical staff in Jiawang District People's Hospital of Xuzhou City were selected as the study subjects,who received routine management from June to December 2023 (control group) and lean manage-ment from January to June 2024 (observation group),and the work efficiency of the two groups of medical staff was analyzed. Results The on-time operation rate of the observation group was 71.43% (10/14),higher than 18.18% (2/11) of the control group,the difference was statistically significant (x2=6.997,P<0.05). The time of receiving the observa-tion group,reporting the doctor's order,waiting for equipment decontamination,and completing the painless gastroen-teroscopy in 1 case were all shorter than those in the control group,with statistical significance (all P<0.05). The over-time hours of medical staff and the waiting time for appointment of patients in the observation group were shorter than those in the control group,and the differences were statistically significant (both P<0.05). Conclusion The implemen-tation of lean management in gastroenteroscopy can improve the work efficiency,improve the working condition of medical staff and improve the patient's medical experience.

Lean managementGastroscopy and enteroscopyWorking efficiencyOn-time operation start rateExamination time

孙露露、刘静、王艳斌

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徐州市贾汪区人民医院内镜诊疗中心,江苏徐州 221000

精益管理 胃肠镜 工作效率 准点开台率 检查时间

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(16)