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人性化管理在急诊科护理管理中的应用

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目的 探究在急诊科护理管理中应用人性化管理的价值.方法 选取2022年5月—2024年6月临沂市兰山区人民医院的25名护士为研究对象,2022年5月—2023年5月实施常规管理,作为参比组;2023年6月—2024年6月实施人性化管理,作为研究组.两组护士为同一批人员.比较两组急诊护士的护理质量评分、职业认同评分、满意度.结果 研究组的护理质量评分均高于参比组,差异有统计学意义(P均<0.05).研究组的护士职业认同评分均高于参比组,差异有统计学意义(P均<0.05).研究组的满意度为100.00%(25/25),高于参比组的84.00%(21/25),差异有统计学意义(x2=4.347,P=0.037).结论 针对急诊科护士,通过实施人性化管理模式,可提高其护理质量,并且护士职业认同感强,对于各项管理工作较为满意.
Application of Humanized Management in Emergency Department Nursing Management
Objective To explore the value of applying humanized management in the nursing management of the emergency department. Methods A total of twenty-five nurses from the emergency department of Lanshan District People's Hospital of Linyi City from May 2022 to June 2024 were selected as the study subjects,and routine manage-ment was implemented from May 2022 to May 2023 as the reference group;from June 2023 to June 2024,humanized management will be implemented as a research group. The two groups of nurses are the same cohort. The nursing qual-ity scores,professional identity scores and satisfaction scores of emergency nurses were compared between the two groups. Results The scores of nursing quality in the study group were higher than those in the reference group,and the differences were statistically significant (all P<0.05). The professional identity scores of nurses in the study group were higher than those in the reference group,and the differences were statistically significant (all P<0.05). The satis-faction rate of the study group was 100.00% (25/25),which was higher than that of the reference group 84.00% (21/25),and the difference was statistically significant (x2=4.347,P=0.037). Conclusion For nurses in the emergency de-partment,through the implementation of the humanized management model,the nursing quality is high,and the nurses have a strong sense of professional identity,and they are satisfied with various management work.

Emergency departmentNursing managementHumanized management

曹彦静

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临沂市兰山区人民医院急诊科,山东临沂 276000

急诊科 护理管理 人性化管理

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(16)