首页|护士绩效考核管理对心内科护理质量持续改进的应用效果

护士绩效考核管理对心内科护理质量持续改进的应用效果

扫码查看
目的 分析护士绩效考核管理对心内科护理质量持续改进的应用效果.方法 选取2023年1—12月麻城市人民医院心内科的27名护理人员作为研究对象,2023年1—6月心内科护理管理工作中开展常规护理管理(管理前),2023年7—12月开展绩效考核管理(管理后).对比管理前后的护理质量、护理人员个人素养及满意度.结果 管理后的护理工作质量高于管理前,差异有统计学意义(P均<0.05).管理后的护理人员个人素养优于管理前,差异有统计学意义(P均<0.05).管理前的管理制度完善性评分为(21.16±0.13)分、工作流程规范性评分为(22.18±0.15)分、考核制度公平性评分为(23.14±0.28)分、质量控制合理性评分为(22.89±0.24)分,均低于管理后的(23.41±0.15)分、(23.68±0.19)分、(24.01±0.22)分、(24.16±0.15)分,差异有统计学意义(t=71.691、39.190、15.452、28.380,P均<0.05).结论 在心内科护理质量管理中应用绩效考核管理有利于工作质量的持续改进,提高管理满意度.
Application Effect of Nurse Performance Appraisal Management on Continuous Improvement of Nursing Quality and Nursing Satisfaction in Cardiology Department
Objective The application effect of nurse performance appraisal management on continuous improvement of nursing quality in cardiology department was analyzed. Methods Twenty-seven nursing staff in the Department of Cardiology of Macheng People's Hospital from January to December 2023 were selected as the study subjects. From January to June 2023,routine nursing management was carried out in the nursing management of cardiology depart-ment (before management),and performance appraisal management was carried out from July to December 2023 (after management). The nursing quality,personal literacy of nursing staff and satisfaction were compared before and after management. Results The quality of nursing work after management were higher than that before management,and the differences were statistically significant (all P<0.05). The personal literacy of nursing staff after management were better than those before management,and the differences were statistically significant (all P<0.05). Before manage-ment,the score of perfection of management system was 21.16±0.13,the score of standardization of work process was 22.18±0.15,the score of fairness of assessment system was 23.14±0.28,and the score of rationality of quality control was 22.89±0.24,were lower than 23.41±0.15,23.68±0.19,24.01±0.22 and 24.16±0.15 after management,and the dif-ferences were statistically significant (t=71.691,39.190,15.452,28.380,all P<0.05). Conclusion The application of performance appraisal management in nursing quality management of cardiology department is conducive to continu-ous improvement of work quality and management satisfaction.

NursePerformance appraisalNursing managementDepartment of CardiologyContinuous improvement of qualityNursing satisfaction

陈明、周玲、胡萍

展开 >

麻城市人民医院心血管内科,湖北麻城 438300

护士 绩效考核 护理管理 心内科 质量持续改进 护理满意度

2024

中国卫生产业
全国卫生产业企业管理协会

中国卫生产业

影响因子:0.692
ISSN:1672-5654
年,卷(期):2024.21(17)