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医务人员远程医疗服务认知情况调查与分析

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目的 调查医务人员对远程医疗服务的认知情况,促进远程医疗服务在供需双方间的精准匹配.方法 以某区域医疗中心合作医院医务人员为研究对象,采用在线问卷调查方式对其进行远程医疗服务认知调查,并对收到的1 101份有效问卷进行分析.结果 参与过和未参与过远程医疗的医务人员在职称、职务、学历、岗位上存在显著差异(P<0.05).被调查的医务人员中,44.3%认为远程医疗服务使患者选择留在当地治疗可降低就医负担,36.6%认为远程会诊能解决会诊中提出的50%以上的问题,40.8%认为远程医疗使30%~50%的患者选择在会诊医院继续治疗.年龄、岗位、职称、职务,远程医疗参与情况,医院所在地区、级别、类别等,显著影响医务人员对远程医疗服务的认知.结论 医疗机构要创新教学和人才培养方式,依托新媒体平台进行患者宣教,完善基层远程医疗平台建设,通过多种措施提高远程医疗服务质量.同时,有关部门要完善远程医疗保障机制,以更好地促进远程医疗发展.
Investigation and Analysis on Medical Staff's Cognition of Telemedicine Service
Objective Investigate medical staff's cognition of telemedicine service,in order to improve the efficient and accurate matching between the supply and demand of telemedicine services.Methods A regional medical center partner hospital was taken as the research object,the cognition of telemedicine service was investigated by online questionnaire,and the 1 101 valid data were statistically analyzed.Results There were significant differences in professional title,position,education and post between the medical staff who participated in telemedicine service and those who did not(P<0.05).44.3%of medical staff think that telemedicine service can make patients choose to treat in local and reduce the burden of medical expense.36.6%of medical staff think that the telemedicine consultation can solve over half of the problem,40.8%of medical staff think that 30%~50%of patients choose to continue treatment in the consultation hospital.Age,position,title,administrative post,participation in telemedicine,hospital location,level,category,etc.are significant factors that affect the cognition of medical personnel on telemedicine service.Conclusion Hospitals should innovate teaching and personnel training methods,and rely on new media platforms to educate patients.Improve the construction of grassroots telemedicine platforms.Measures should be taken to improve the quality of telemedicine services.Standardize and explore the development conditions and guarantee mechanisms of telemedicine.

telemedicinehospitalservice modelinvestigation

肖久庆、王修林、戴一鸣、杨学来、胡盟

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首都医科大学附属北京朝阳医院,北京市,100020

滨海县中医院,江苏省盐城市,224500

中国人事科学研究院公务员管理研究室,北京市,100101

中日友好医院,北京市,100029

中国医学科学院阜外医院,北京市,100037

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远程医疗 医疗机构 服务模式 调查研究

国家中西医结合医学中心专项国家社会科学基金青年项目

2022-NHLHCRF-LX-0221CGL023

2024

中国卫生信息管理杂志
卫生部统计信息中心

中国卫生信息管理杂志

CSTPCD
影响因子:1.2
ISSN:1672-5166
年,卷(期):2024.21(2)
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