Research on the Intensive Construction of Online Government Service Platform Concept、Framework and Path
Under the background that the state vigorously promotes the reform of digital government and government affairs service,this paper studies the concept,framework and path of the construction of online government affairs service platform from the perspective of intensification,and attempts to take intensitive construction as a"small incision"to promote the"big improvement"of the effectiveness of government affairs service.Firstly,based on the theory of whole government,seamless government and intensification,the paper analyzes the core concept of wholeness,synergy,integration and Internet of intensification.Then,it constructs an analysis framework of intensification from the three dimensions of organizational architecture,supporting architecture and business structure.And the paper analyzes four levels of intensification,including infrastructure intensification,platform intensification,data intensification and service integration intensification.In this process,it is necessary to pay attention to the following five relationships:different subjects,multiple service channels,upper and lower platforms,platform and department matters,and platform and department business system.Finally,taking the government website as an example,this paper constructs an efficient path to promote intensification from five aspects,including technology platform,information resource database,integrated service,standards and norms,and operation and maintenance system,and puts forward targeted countermeasure suggestions based on the intensification practice of various departments around the world.
online government service platformintensificationconceptframepath
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