Expanding Coverage and Increasing Efficiency:Research on the Action Strategy of Value-Added Government Service——Based on the Case Study of Zhejiang Province
Value-added government service is an efficient derivative government service form that is oriented to the demand of service recipients,integrating government,market and social resources,and providing enterprises with precise and personalized services by expanding and extending the enterprise-related service chain.At present,Zhejiang Province's value-added government service mainly focuses on establishing an organization to strengthen the overall coordination of government affairs,integrating online platforms and business integration efficiently,assigning enterprises to realize information exchange and sharing,clarifying the service specifications and standards in the list of matters,and opening up the"one category of things"service chain through diversified collaboration.There are four operating mechanisms to carry out innovative practices and achieve reform goals,which including demand traction,overall collaboration,digital empowerment,and quality statute.In order to promote the"Efficient Completion of One Matter",the future reform of value-added government services will also require strengthening the ability to identify government service demands,expanding the government service chain,deepening the construction of online platforms,and continuously improving the efficiency of government service.
"Efficient Completion of One Matter"government servicesvalue-addedoperating mechanism