首页|"桥梁组织"如何驱动公共服务共同生产?——基于四川某环保类组织的网络分析

"桥梁组织"如何驱动公共服务共同生产?——基于四川某环保类组织的网络分析

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不同于传统的公共服务生产理念,公共服务共同生产强调公众、社区组织并非公共服务的被动接受者,而是价值创造中的公共服务用户.本文以四川大熊猫国家公园GB自然保护区为研究案例,通过定性主题编码分析和社会网络分析(SNA)等方法,讨论社会组织在生态环境公共服务中所发挥的桥梁性职能,如何通过传播信息、共享知识、价值调适和权力影响等机制来推动"共同生产".在该案例中,"桥梁组织"推动公共服务共同生产的关键节点包括:作为制度系统嵌入者实施多维赋能,作为"技能代理者"开展制度生产,作为社会网络行动者激发个体动机.桥梁组织推动共同生产的深层机制包括:能力层叠机制、资本转换机制和社会心理机制.研究发现,宏观层面,社会组织需要融入制度关系系统之中,共同推动公共服务多元利益相关者的能力"层叠"式提升;中观层面,社会组织在整个社会网络处于一个独特的生态位,通过资源、知识和信息的流通来促进制度再生产;微观层面,公共服务共同生产要重视地方性知识等非正式制度的作用,激活社会规范,从社会心理层面上促进价值创造.
How do Bridging Organizations Drive the Co-Production of Public Services?——A Network Analysis Based on An Environmental Protection Organization in Sichuan
Different from the traditional concept of public service provision,co-production in public services emphasizes that the public and community organizations are not passive recipients of public services,but rather users of public services in value creation.This article takes the GB Nature Reserve of Sichuan Giant Panda National Park as a research case,and through methods such as qualitative thematic coding analysis and social network analysis(SNA),discusses the bridging function of social organizations in ecological public services,and how to promote"co-production"through mechanisms such as information dissemination,knowledge sharing,value adjustment,and power influence.In this case,the key nodes for the"bridging organization"to promote the co-production in public services include:implementing multidimensional empowerment as an institutional system embedder,carrying out institutional production as a"skilled agent",and stimulating individual motivation as a social network actor.From the perspective of social network game theory,the deep mechanisms through which bridging organizations promote co-production include:capability stacking mechanism,capital conversion mechanism and social psychological mechanism.The study found that at the macro level,social organizations need to be integrated into the institutional relationship system to jointly promote the capabilities of multiple stakeholders in public services;at the meso level,social organizations are in a unique ecological niche throughout the entire social network,to promote institutional reproduction through the circulation of resources,knowledge and information;at the micro level,co-production in public service should pay attention to the role of local knowledge and other informal institutions,activate social norms,and promote value creation from the social psychological level.

bridging organizationspublic servicesco-productionsocial networksecological environment governance

蔡晶晶、李德国

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厦门大学公共事务学院,厦门 361005

厦门大学公共服务质量研究中心

桥梁组织 公共服务 共同生产 社会网络 生态环境治理

国家自然科学基金面上项目国家自然科学基金面上项目国家自然科学基金面上项目

722741627227311972173109

2024

中国行政管理
中国行政管理学会

中国行政管理

CSTPCDCSSCICHSSCD北大核心
影响因子:2.082
ISSN:1006-0863
年,卷(期):2024.40(6)