The Operational Logic of Public Service Co-Production in China:Cases of Grassroots Public Service Provision in Mega City A
As a high-frequency term in recent years in public administration,co-production of public services is a product of the superposition of various research paradigms,such as traditional public administration,new public management,new public governance and communitarianism.As a theory that first emerge in Western academia,can co-production explain the contemporary public service provision scenario in China,and how should the theory be reinvented to enhance its explanation?To address this question,the paper adopts methods of unstructured interviews and participant observation to observe and analyze multiple cases of grassroots public service provision in mega-city A.It is believed that the co-production theory is suitable for explaining the phenomenon of multi-party cooperation in public services in China,but it needs to be localized and reconstructed according to the local conditions,i.e.,it needs to adhere to the concept of people-centeredness,to be led by the Communist Party in multi-party cooperation,and to be driven by the public demand,so as to provide the services required by the residents.The co-production model of public services in the Chinese scenario contains a special operation logic,including government coordination,communication and negotiation,cooperation between residents and enterprises,and technological empowerment.This study expands the classical co-production theory,and enhances its explanatory power in different contexts.Besides,this study can provide development directions and policy guidelines for the exploration of grassroots governance modernization.
people-centeredCommunist Party-ledcitizen-drivenpublic service provision