中国医疗管理科学2024,Vol.14Issue(5) :53-57.DOI:10.3969/j.issn.2095-7432.2024.05.009

医院门诊采血服务运营资源评价预警模型的构建与应用研究

Development and application of an early warning model for assessing the operational resources of blood collection services in outpatient setting

张丽娜 李润青 亓悦 李梦滢 苏立楠
中国医疗管理科学2024,Vol.14Issue(5) :53-57.DOI:10.3969/j.issn.2095-7432.2024.05.009

医院门诊采血服务运营资源评价预警模型的构建与应用研究

Development and application of an early warning model for assessing the operational resources of blood collection services in outpatient setting

张丽娜 1李润青 1亓悦 1李梦滢 1苏立楠1
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作者信息

  • 1. 102218 北京,北京清华长庚医院
  • 折叠

摘要

目的 以某医院门诊采血柜台服务运营资源评价预警模型构建与应用为例,探讨运营资源评价及预警体系构建的意义.方法 评价采血柜台资源动用状况及服务能力瓶颈,选取关键运营资源,采用相对资源承载力法结合线性优化方法,建立运营资源评价模型及配置标准,通过预警机制实现资源配置快速响应.结果 与运营资源评价预警体系应用前相比,医院采血柜台平均等候时间明显缩短,资源配置响应速度明显提升.结论 运营资源监控及预警机制的建立可有效预判资源需求并及时响应.

Abstract

Objective To explore the value of early warning model for assessing the operational resources of blood collection services in outpatient setting.Methods The resource utilization and capacity constraints of the blood collection counter in a hospital were assessed.Based on a combination of the relative resource carrying capacity method and the linear optimization method,the key operational resources were selected to establish an evaluation model and configuration standard for operational resources.An early warning model was established to enable rapid resource re-allocation.Results After the implementation of the new model,the average waiting time at the blood collection counter was significantly shortened,and the resource allocation efficiency was markedly raised.Conclusion The establishment of operational resource monitoring and early warning mechanism can effectively predict resource demand and respond in a timely manner.

关键词

医院运营/采血服务/资源评价/预警体系

Key words

Hospital operation/Blood collection services/Resource evaluation/Early warning system

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出版年

2024
中国医疗管理科学

中国医疗管理科学

ISSN:
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