To mitigate medical safety adverse events,foster a culture of learning from errors among healthcare personnel,enhance medical quality,and guarantee patient safety,a tertiary hospital has developed a comprehensive medical safety adverse event management system,which includes formulation of organizational and system standards for hospital-based medical safety adverse event management,establishment of incident reporting and response process,application of diverse quality management tools for the continuous improvement of event handling,effective communication of feedback on the incident treatment results and providing education and publicity,and implementation of an evaluation and incentive scheme for incident reporting and analysis.Subsequent to the adoption of the aforementioned measures,there has been a marked rise in the volume of self-reported medical safety adverse events within the hospital,along with increased efficiency of adverse event resolution and an elevated awareness of continuous quality improvement among the staff.
关键词
医疗安全不良事件/患者安全/医疗质量安全/管理体系/持续改进
Key words
Medical safety adverse events/Patient safety/Healthcare quality and safety/Management system/Continuous improvement