中国医疗管理科学2024,Vol.14Issue(6) :82-88.DOI:10.3969/j.issn.2095-7432.2024.06.013

基于"互联网+"的山东省某三级医院城乡医联体双向转诊模式实践探索

Practice in an Internet+two-way referral model in an urban-rural medical alliance under a tertiary hospital in Shandong province

田青 武燕 孙国栋 郝振华 武伟
中国医疗管理科学2024,Vol.14Issue(6) :82-88.DOI:10.3969/j.issn.2095-7432.2024.06.013

基于"互联网+"的山东省某三级医院城乡医联体双向转诊模式实践探索

Practice in an Internet+two-way referral model in an urban-rural medical alliance under a tertiary hospital in Shandong province

田青 1武燕 2孙国栋 3郝振华 4武伟4
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作者信息

  • 1. 276400 山东省临沂市,临沂市中心医院网络医学中心
  • 2. 276400 山东省临沂市,临沂市中心医院医疗保险科
  • 3. 开先建设集团有限公司
  • 4. 276400 山东省临沂市,临沂市中心医院科教科
  • 折叠

摘要

目的 探索利用互联网技术实现城乡医联体内的双向转诊模式,优化城乡医联体内双向转诊路径.方法 利用互联网、远程医疗等信息技术,依托互联网医院,构建区域线上双向转诊服务新模式.结果 该模式运行以来,已完成33家医院入驻,转诊患者由 612 人次增至 2 393 人次,双向转诊患者信息录入时间由 5.0 min缩减至 1.0 min,转诊数据统计分析时间由 3.0 min缩减至 0.5 min,提高了转诊效率和服务质量,有利于医联体单位之间区域协同发展.结论 基于"互联网+"的城乡医联体双向转诊模式能够实现城乡医疗资源的优化配置和共享,提高医疗服务效率和质量,改善转诊患者就医体验.

Abstract

Objective To investigate the application of Internet technology for the implementation of a two-way referral system within urban-rural medical alliances,thereby optimizing the referral pathways between urban and rural healthcare providers.Methods Utilizing the Internet,telemedicine,and other information technologies,and leveraging the infrastructure of Internet hospitals,we constructed a novel model for regional online two-way referral services.Results Following the implementation of this new model,a total of 33 hospitals have been integrated into the system.The number of referrals has significantly increased,rising from 612 to 2,393 cases.The time required for the entry of patient information for two-way referrals has been reduced from 5.0 minutes to just 1.0 minute,while the duration for statistical analysis of referral data has been decreased from 3.0 minutes to 0.5 minutes.These efficiency gains have enhanced the referral process and treatment outcomes,thereby facilitating the coordinated development of medical alliance members within the region.Conclusion The Internet+two-way referral model within urban-rural medical alliances facilitates the optimal allocation and sharing of medical resources among urban and rural areas.It enhances the efficiency and quality of healthcare services and improves patient experience during their referrals.

关键词

互联网医院/远程医疗/城乡医联体/双向转诊

Key words

Internet hospital/Telemedicine/Urban and rural medical alliances/Two-way referrals

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出版年

2024
中国医疗管理科学

中国医疗管理科学

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