摘要
目的:研究基于故障原因分析的前瞻性管理在优化消化内窥镜维修效率中的应用效果.方法:分析消化内窥镜故障现象及原因,制定基础管理措施和常见故障管理对策对消化内窥镜进行前瞻性管理.选取2021-2022年火箭军特色医学中心消化内科临床在用的8条消化内窥镜操作使用的43 866次操作使用数据资料,按照消化内窥镜管理模式不同,分别采用常规管理模式(21 737次)和基于故障原因分析的前瞻性管理模式管理(22 129次),对比两种管理模式的消化内窥镜故障发生率、5个维修等级(A、B、C、D和E级)和规范化评估(3个维度13项内容)的差异.结果:采用前瞻性管理模式的消化内窥镜故障发生率为0.15%(33/22129),低于常规管理模式,差异有统计学意义(x2=13.390,P＜0.05);采用前瞻性管理模式的33次消化内窥镜维修中发生A、B、C、D和E级维修的发生率分别为12.12%(4/33)、36.36%(12/33)、27.27%(9/33)、18.18%(6/33)和6.06%(2/33),维修等级数据优于常规管理模式,差异有统计学意义(Z=2.263,P＜0.05);采用前瞻性管理模式管理的消化内窥镜13项规范化评估中,操作使用差错率均低于常规管理模式,差异有统计学意义(x2=4.110～34.909,P＜0.05).结论:基于故障原因分析的前瞻性管理优化消化内窥镜维修效率,可降低消化内窥镜检查故障率,提高消化内窥镜操作使用规范率.
Abstract
Objective:To study the application effect of prospective management based on failure cause analysis in optimizing the maintenance efficiency of digestive endoscope.Methods:The failure phenomena and causes of digestive endoscope were analyzed,basic management measures and common failure management countermeasures were formulated to carry out prospective management of digestive endoscope.The data of 43,866 operations of from 8 digestive endoscopes in clinically use from 2021 and 2022 in Department of Gastroenterology of The PLA Rocket Force Characteristic Medical Center were collected,and according to different management modes of digestive endoscope,the conventional management mode(21,737 times)and prospective management mode based on failure cause analysis(22,129 times)were adopted respectively.The differences in the incidence of digestive endoscope failure,maintenance grade(grade A,grade B,grade C,grade D and grade E)and the standardized evaluation(13 aspects in 3 dimensions)of the two management modes were compared.Results:The incidence rate of digestive endoscope failure in the prospective management mode was 0.15%(33/22,129),which was lower than that in the conventional management mode,the difference was statistically significant(x2=13.390,P<0.05).In the 33 times of digestive endoscope maintenance in the prospective management mode,the incidence rates of grade A,grade B,grade C,grade D and grade E maintenance were 12.12%(4/33),36.36%(12/33),27.27%(9/33),18.18%(6/33)and 6.06%(2/33),respectively,the maintenance grade data was better than that in the conventional management mode,the difference was statistically significant(Z=2.263,P<0.05).In the standardized evaluation of digestive endoscopes managed by the prospective management mode,the operation error rate was lower than that of conventional management mode,the difference was statistically significant(x2=4.110-34.909,P<0.05).Conclusion:The application of maintenance efficiency of digestive endoscopes by prospective management optimization based on fault cause analysis can reduce failure rate of digestive endoscopy and improve the standard use rate of digestive endoscopy.
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