Objective To investigate the application effect of multi-dimensional management tools in the construction of adverse drug event(ADE)management system.Methods The failure mode and effects analysis(FMEA)method was used to conduct a prospective evaluation of the ADE management system,identify corrective failure factors,and take corresponding improvement measures.Based on the timeliness management model,the PDCA cycle method was used to further improve the ADE management system.The root cause analysis(RCA)method was used for retrospective investigation,collecting subjective and objective data,analyzing the proximal and distal causes,and conducting systematic analysis.Results The awareness rate of the concepts related to ADE increased from 42.74%to 96.35%,the timely reporting rate of ADE increased from 35.75%to 89.50%,the timely processing rate of ADE increased from 38.25%to 97.25%,and the integrity reporting rate of ADE increased from 49.50%to 96.75%,with significant differences(P<0.001).Conclusion Multi-dimensional management tools are of great significance in the construction of the ADE management system.
关键词
药品不良事件/管理体系/失效模式与效应分析法/PDCA循环法/根本原因法/医疗质量安全
Key words
adverse drug events/management system/failure mode and effects analysis/PDCA cycle method/root cause analysis method/medical quality and safety