Analysis of the Current Situation of Interdepartmental Consultation in a Hospital From 2020 to 2022
Objective The purpose is to explore the status quo and management countermeasures of interdepartmental consultation of inpatients in hospitals.Methods Collect the inter-departmental consultation data of a hospital from 2020 to 2022 and analyse the factors influencing intersectoral consultations.Results From 2020 to 2022,a total of 201 058 inpatients applied for general consultation in the hospital,with a daily average of 183.45.The departments with the largest number of applications are emergency department,general surgery center,digestive center,neurology department,and heart center,and the proportion of internal medicine system is higher than that of surgical system every year.179 876 cases were invited for general consultation in the hospital,with an average of 164.12 cases per day.The largest number of invited departments are the heart center,the digestion center,the endocrinology department,the general surgery center,and the internal medicine teaching and research department,and the proportion of the internal medicine system is higher than the surgical system every year.Within three years,the response rate of the whole hospital consultation application increased year by year,and the timely rate of consultation increased year by year,and the timely rate of consultation in the medical system was higher than that in the surgical system every year.Conclusion Systematically analyzing the consultation data of medical institutions,grasping the actual needs of inter-departmental consultation of inpatients from different departments and their attitudes to consultation can provide reference basis for optimizing the consultation service process,improving the efficiency and quality of consultation service.